Jobs

    SVTC Engineer III - Washington, United States - Cybercore Inc

    Cybercore Inc
    Cybercore Inc Washington, United States

    1 week ago

    Default job background
    Description

    TS/SCI Clearance w/Polygraph Required


    Job Details:
    Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support

    Provide a high level of technical understanding for problem solving and troubleshooting

    Provide training and support to subordinate engineers/administrators/technicians when necessary

    Interact with hardware and software vendors to address issues when necessary

    Use escalation standards and personal judgment to ensure timely resolution of problems

    Resolve escalated trouble tickets from Service Desk

    Work on-call shift rotations with other members of the department

    Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment

    Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

    Responsible for managing very complex and/or high risk programs, and shall not serve in any other capability

    Supervise assigned technical staff, including subordinate managers

    Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system

    Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches

    Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation

    Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software UC/VoIP systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing UC/VoIP system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis

    Conduct and/or approve end-to-end system trade analyses to optimize UC/VoIP system operations over its life-cycle through the proper balance of non-functional UC/VoIP system performance areas


    Requirements:
    Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree

    Minimum six (6) years of relevant experience in addition to education level

    Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications

    Experience working in a DoD or IC environment desired

    Equal Employment and Diversity

    CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity.

    It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law.

    CyberCore will not tolerate unlawful discrimination and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population.

    CyberCore knows that such diversity will enrich the company with the talent, energy, perspective and inspiration we need to achieve our mission.

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