Retail Customer Service Associate- Ft - Township of Deptford, United States - Boscov's Department Store

Mark Lane

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Mark Lane

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Description

Customer Service Desk Associate
Experienced Customer Service Desk Associates

  • Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team.

Responsibilities:


As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale.

You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.


Additional responsibilities include:

  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.
  • Gift wrap customer's purchases following company standards and procedures

Job Requirements
Additional requirements of the Retail Customer Service Desk Associate include:

  • Prior retail and/or customer service experience.
  • Ability and desire to work well with the public, management and coworkers.
  • Communication; verbal, written and by telephone with customers, coworkers and management
  • Possess basic math skills.
  • Ability to learn selling skills and to operate a POS register and telxon.
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package.

As a member of our retail operations team, you will be eligible to receive:


  • Competitive starting rate
  • Weekly Pay
  • Comprehensive benefits package, including medical/dental
  • Paid Vacations and Personal days
  • Liberal Employee Discounts
  • Opportunity for Advancement
  • Much More

Work where people love to shop
Equal Opportunity Employer

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