Change Control Analyst - Reston, United States - Creative Visions

Description

• Perform all key functions for the facilitation, execution and reporting of all change control practices both internally and externally with Federal Agencies
• Maintain the change control processes and procedures within the Change Management Plan to support both internal and external change control.
• Engage internal and external stakeholders throughout the change process to ensure compliance and comprehensive communications related to all upcoming changes.
• Facilitate internal Change Control Board (iCCB) meetings including agenda development, report generation and change review/disposition process
• Submit changes and perform key liaison tasks following defined Federal Agency processes to ensure changes are represented and approved in Federal Agency CCB meetings.
• Review/manage changes for internal test lab environments and manage changes throughout the change lifecycle.
• Conduct change tracking, status accounting and audits.
• Generate and evaluate change management metrics.
• Support creation of contract deliverables and change control project artifacts.
• Support training efforts as required provide input, document requirements, and support the design and delivery of training programs.

• Bachelor's degree
• 4+ years demonstrated change management related experience.
• Experience with Information Technology Service Management (ITSM) change management tools (i.e., Service Now, JIRA, Remedy)
• Experience in areas of release management, project planning and audit.
• Experience working with Federal Agency CCBs
• Knowledge of IT systems management, particularly Systems Engineering Life Cycles (SELC) and Software Development Life Cycle (SDLC)
• Familiarity with Waterfall and Agile development methodologies as well as ITIL/ITSM experience
• Effective oral and written communication skills with customer, technical, and management personnel
• Must possess a selfstarter mentality and be an effective problemsolver.
• Ability to work as part of a team and work independently.
• Exceptional organizational and multitasking skills
• Extensive Experience with Microsoft Office (including MS Office Suite, Visio, and MS Project)

• ITIL v4 certification
• Security+
• Experience with Jira, ServiceNow and SharePoint
• Experience with configuration, requirements, incident, and problem management.

• Must be a US citizen and pass a background investigation.
• Able to obtain and maintain a DHS Suitability/Entry on Duty (EOD)
• Active Secret or Top-Secret clearance desired