Store Associate - Somerville, United States - Anton's Cleaners

Anton's Cleaners

Verified Company

Somerville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

If you are friendly, positive, and dependable - we want to talk to you

As a Customer Service Representative Lead at Anton's Cleaners in Somerville, MA - you will be the first person that customers meet when they enter the store.

You will be responsible for keeping accounts up to date, answering questions, and ensuring a 5-star experience each visit.

Our customer service representatives are the face of Anton's - providing a welcoming environment for our customers.

In this role you will oversee the front end of a dry cleaner, process dry cleaning orders, sign up new customers, explain new services, retrieve orders, tender payment, answer phones, and train new employees.

You will directly report to the district area supervisor.

What you can expect:

Flexible Hours
Competitive Starting Pay
Career Advancement Opportunities

Skills Required:

2 Years management experience in a customer service role
Strong people skills you are approachable, a good listener, and empathetic
Basic computer skills
Ability to communicate well and adhere to company standards and policies
Ability to problem solve
Ability to work in a fastpaced enviornment

Preferred Skills (not required):

Previous experience working in Dry Cleaning/Laundry
Desire to learn about our processes and grow within the organization

Anton's Cleaners is a leader in quality clothing care. As the largest retail dry cleaner in Massachusetts, Anton's prides itself on valuing its employees. We encourage personal growth and reward performance with advancement opportunities.

Pay:
$ $18.00 per hour

Shift: