Flexible customer service representative - Westphalia, MO, United States - Quantum Innovations
Description
Welcome to Autowelt GmbH in Westphalia, MO
For 20 years, Autowelt GmbH, located in 97618 Niederlauer, Bavaria, has specialized in breakdown service for trucks. Our network of service partners with over 1000 workshops throughout Germany and Europe guarantees quick assistance for our customers. More than 10,000 foreign and German transport companies have already taken advantage of this service.
Our main focus is on satisfied customers.
Help us achieve our goals and join our team as a:
Customer Service Representative for Breakdown Service (m/f/d) in full-time or part-time - career changers are also welcome This is a full-time or part-time position with a weekly working time of 40 hours. Work schedule is Monday to Friday between 08:00 - 17:00.
Your responsibilities:
- You answer customer calls and initiate the breakdown assistance and customer support.
- You coordinate with workshop partners or towing services onsite in a selfresponsible and decisionmaking manner.
Your profile:
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Education: Completed vocational training required.
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Personality: Strong communication skills and high customer orientation.
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Experience and knowledge: Knowledge of dispatching is an advantage; good PC and MS Office skills, knowledge of at least one foreign language is beneficial.
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Language: Fluent in German, both written and spoken.
We offer:
- A secure job for the future.
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