Client Care Coordinator - New York, United States - Prism Veterinary Dentistry
3 weeks ago
Description
Prism Veterinary Dentistry, a specialty practice in the Flatiron neighborhood of Manhattan, seeks to add a full time Client Care Coordinator to our team in the heart of Manhattan.
We are a state-of-the-art dentistry practice with a dynamic and rewarding culture and a focus on employee wellness.The Client Care Coordinator is the first and last point of contact for our clients and is the face of our practice.
You will work closely with our dedicated clinical staff and be a capable ambassador for the organization to the public, our clients, and to the professional community.
We are passionate about animals, their welfare, and about people and their welfare.Our culture is focused on kindness and respect and a healthy work/life balance to maximize your potential and professional growth.
This is a wonderful opportunity to use and expand your clinical skills and bodies of knowledge in a prestigious, specialty environment.
What We Offer:
- $20 - $24/hr.
- Fourday workweek
- Comprehensive medical, dental and vision coverage
- Generous paid time off
- Paid Parental Leave
- 401(k) with a company match
- Wellness support from Health Advocate, Talkspace, One Medical, Teladoc and Kindbody
- AFLAC voluntary benefits
- Employee pet discounts
- Scrub allowance
- No overnight or oncall shifts
- An organization that supports you and nurtures your talents and strengths
What You'll Do:
- Greet clients and patients, deliver best in class customer service, and make sure all client questions are answered in an informative and friendly manner
- Communicate and collaborate with staff regarding patient care and client questions
- Document communications and conversations
- Maintain common areas
- Perform intake/discharge duties
- General administrative duties
- Answer multiple phone lines
- Fille/dispense medications per doctor's orders
- Manage the appointment schedule
- Receive payments for services rendered
What We'd Like:
- Someone with 2 years of veterinary experience in a customer service or client facing role
- Someone that is comfortable around all types of animals primarily dogs and cats
- A person who is exceptionally organized and has a keen eye for detail
- Someone with the ability to adapt and work well in a busy environment
- A passion for animals
We provide equal opportunities for everyone who applies to and works for Prism, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, or any other law-protected consideration that makes you, You.
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