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Content Developer: III - Englewood, United States - AVA Consulting
Description
Job Summary:
We're looking for an experienced content designer to be part of our Digital Product & Design team and will be responsible for defining and executing our overall content strategy to drive an intuitive and easy to use customer experience across our digital channels.
The Senior Content Design Manager will partner with a cross-functional team and will effectively prioritize work to align the content strategy with the overall product vision and roadmap for the customer digital channels.
This role will need to be able to operate within the SAFE agile framework and manage a backlog of work to support the product and customer experience for both internal and external users.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to:
Bachelors degree in business, communications or related field
8+ years experience helping people through understandable Content Design, Strategy and UX Writing.
4+ years of professional experience in copywriting and editing.
Excellent English language skills, including knowledge of grammar and style.
Ability to turn financial product and service's content into simple and engaging customer language.
Ability to explain edits and creative concepts to cross-functional stakeholders.
Proficient in content management tools (e.g. Drupal, WordPress, Wix)
Proven ability to tackle complex subject matter
Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team.
Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints.
Experience collaborating with designers, product managers, engineers, and user experience researchers.
Familiarity working with compliance and legal teams during the content development and approval process.
A portfolio or selection of writing samples and past work to share.
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