- Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
- Provide fast, friendly, professional beverage service to casino guests
- Prepare beverages as ordered
- Build relationships with guests
- Keep bar area clean and stocked workstation in accordance with established health and safety guidelines
- Operate a cash register/POS system, ringing proper amount into the register and give a guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
- Monitor guest consumption of alcohol and intervenes as needed according to guidelines
- Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Commission and/or NC ABC Commission
- Adhere to regulatory, departmental and company policies/procedures in an ethical manner
- High school diploma or GED required
- One-year prior customer service experience required
- Six months experience as a bartender at a full-service bar preferred
- Complete documented training program preferred
- Responsible Alcohol Seller/Server Program required
- Serve Safe Certified required
- Must demonstrate the following essential knowledge and skills:
- Excellent interpersonal skills
- Knowledge of beverage operations
- Willing to learn and be adaptable
- Attention to detail/observant
- Documented teamwork behaviors and attitudes
- Neat, professional appearance with excellent personal hygiene
- Must be able to attend to multiple priorities simultaneously
- Must be able to lift 50 pounds
- Must be able to maneuver and tap a keg weighing 165 pounds
- Must be able to be on feet for 8-hour shift
- Must be able to bend, reach, kneel, twist and grasp
- Must be able to respond to visual and aural cues
- Must be able to read, write, speak, and understand English
- Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
- Must be able to work a flexible schedule including weekends, evenings, and holidays
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Full-Time Bartender, GF - Cherokee, United States - Harrah's Cherokee Casino Resort
Description
Job DescriptionHarrah's Cherokee Casino Resort Position Description
POSITION TITLE: Bartender
DEPARTMENT: Food and Beverage (Entertainment, Banquet, Internal Banquets, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Noodle Bar, Laurel Lounge, Lobby Caf, Comedy Zone, Guy Fieri, Pool Bar, Casino Bars)
GRADE/FLSA STATUS: H8 - Non-Exempt
BADGE TYPE/COLOR: KeyBlue
REPORTS TO: Food Service Supervisor, DR Food Service Supervisor
SUPERVISES: N/A
JOB SUMMARY:
All Harrah's employees are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. Employees must work well as a team, maintain confidentiality, and adhere to company policies and gaming regulations. For Bartenders, here are specific details.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
