IT Generalist Ii - College Station, United States - Texas A&M University

Texas A&M University

Verified Company

College Station, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title
IT Generalist II

Agency
Texas A&M University

Department
Technology Services

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Our Commitment:

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are:

What we want:

The Information Technology (IT) Generalist II, under general supervision, assists with routine technical support for various IT projects or work groups.

Assists with routine technical support to customer.

What you need to know:

Other Requirements or

Other Factors:
_May be required to work evenings, weekends, and/or on-call support

Required Education and Experience:

Bachelor's degree and one year of related experience in IT

Required Knowledge, Skills and Abilities:

Knowledge of IT troubleshooting.
Ability to multitask and work cooperatively with others.

Responsibilities

Assists with basic IT work in one or more areas of technical specialization. Provides technical assistance
Assists with problem management procedures
Applies quality standards and ensures all work is accurate and in compliance with departmental or project quality standards
Assists with team documentation and problem tracking
Learns about key team/client relationships
May attend client vendor meetings
May provide oncall support on nights and weekends as needed Participates in training and professional development sessions

Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.

Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Health, dental, vision, life and longterm disability insurance with Texas A&M contributing to employee health and basic life premiums

days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatically enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.