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Farmington

    Treasury Management Implementation Specialist - Farmington Hills, United States - Comerica

    Comerica
    Comerica Farmington Hills, United States

    3 weeks ago

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    Description
    Treasury Management Implementation Specialist II


    The Treasury Management Implementation Specialist will be responsible for all aspects of the development and implementation of assigned products and provides a single point of contact for internal and external customers throughout the implementation process.

    Requires close collaboration across all Treasury Management departments, operations, and other internal bank colleagues.

    Responsibilities


    • Manage the delivery and success of small to mid-level complexity projects and Treasury Management product implementations.
    • Organize and execute a large volume of customer implementations primarily focused on core Treasury Management service.
    • Manage risk and customer-impacting issues during product implementations; includes tracking, mitigating, and problem resolution.
    • Communicate effectively with customer and stakeholders.
    • Manage the integration of client-dependent tasks and review deliverables with clients.
    • Provide technical and analytical guidance to customers and internal partners.
    • Manages timeline, quality, and customer expectations throughout the life of implementation projects.
    • Manage a portfolio of customer requests varying in size, volume, and complexity.
    • Serve as a subject matter expert of low-complexity/core Treasury Management products and how they operate.
    • Offer creative solutions to the increasingly complex problems faced by customers in the Treasury Management industry.
    • Be knowledgeable about how common accounting/ERP systems interact with Comerica's products in order to determine compatibility.
    • Ability to work independently and also provide positive contributions in a team-environment.
    • Demonstrate ability to follow tasks through to completion with minimum supervision.
    • Possess the ability to simultaneously handle multiple tasks with flexibility and good judgment.
    • Demonstrate well-developed time management and prioritization skills.
    • Possess excellent written and verbal communication skills.
    Qualifications


    • Bachelor's degree from an accredited university or 4 years of relevant experience
    • 3 years financial services operations or Treasury Management experience
    • 3 years external customer service experience
    • 3 years working with Microsoft Office products including Microsoft Teams
    • 1 year of experience working with Treasury Management and/or Corporate Cash
    • Management systems implementations preferred
    Comerica Great Lakes Campus8:00am - 5:00pm Monday - Friday
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