Automotive Service Advisor/writer/consultant/asm - Holland, United States - Preferred Chevrolet Buick GMC

Preferred Chevrolet Buick GMC

Verified Company

Holland, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Average Earning Potential of $60,000 per year and more
We're seeking a Service Advisor to join our Service Team.

If you have the drive to perform, exceed and excel as a SERVICE ADVISIOR then we want you to come work with us

Service Advisor Benefits

Top brands to work with
Chevrolet Buick GMC
401k
Blue Cross Blue Shield/ dental/vision
Paid Vacation
Performance Bonuses
Relocation assistance
Preferred Career Path
Mentorship (apprentice programs)
On the job training
Manufacturer training encouraged
Family owned/Cares and supports our community
Fun Team Atmosphere, good tenure
Growing store
Cutting edge technology and systems
State of the art equipment
Safe Environment
Career Advancement opportunities
Ethical and Customer Focused Management and team

Service Advisor Responsibilities

Oversee service orders and flow of drive lane
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs.
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Set schedules and assigns tasks to service department employees
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Collaborate with upper management to make service department hiring and discipline decisions

Service Advisor Qualifications

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Aboveaverage energy level
A desire for a longterm career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs

Preferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships. A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years.

We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners.

Who We Are?