Dispatch Security Officer - Groton, United States - Securitas Inc.

Securitas Inc.

Verified Company

Groton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Security Operations Officer (Dispatcher)

Location:
Groton, CT

Schedule:
Tuesday to Saturday 2pm - 10pm

Pay:
$ Day Probation)

Benefits + Perks:
Medical, Dental, Vision, Paid Vacation, Employee Discounts, Wellness and Financial Programs

Security Operations Officer Requirements:

Active Connecticut State Guard Card
Active Connecticut State Driver's License & Personal Transportation
High School Diploma or GED
Previous Military/Law Enforcement Experience Desired
2 years of Security Experience
1 year of Dispatch Experience
Calm, polite, and professional demeanor.
Reliable and initiativetaking.
High level customer service

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Operations Officer is one of the first lines of defense against risk to property and personnel.

This person most often will be the first to be aware of events that may escalate into major adverse situations.

It is the ability of the Security Operations Officer to act decisively and thoroughly to minimize the impact of the site and the persons therein.

A Security Operations Officer will coordinate security, medical, and fire emergency responses for site security and the on-site fire department, and by their direction we will notify client management as well as contacting outside agencies for assistance.

JOB SUMMARY:

Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.

Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.

Monitor and report on weather conditions that may have an adverse effect at the facility
Update oncoming shift personnel regarding information pertinent to the conduct of shift operations
Coordinate response to emergencies
Write clear and concise daily reports detailing incidents or emergencies at the facility
Work within an established chain of command for the purpose of receiving assignments, performing job task, and reporting incidents or occurrences at the facility
Use effective communication skills to relay information and direct personnel, to ensure compliance with rules and procedures that are required.
Tracking/Reporting confined space entries and hazardous reactions to the appropriate client contacts.
Monitoring several different fire systems and coordinating with onsite fire department and Groton Security Response Officers for testing.
Monitoring access control to both Groton and New Haven sites, both onsite and offsite facilities.
Monitoring security and access control alarms and dispatching out accordingly make overhead PA announcements throughout the site as necessary
Perform morning radio checks with various groups to ensure system is in working order
Answering and routing routine calls and properly dispatched for results

Competencies (as demonstrated through experience, training, and/or testing):

If required for assigned accounts, must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
Knowledge of security operations and procedures.
Skill in staff supervision, including assigning work and providing training and discipline.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to maintain professional composure when dealing with unusual circumstances.
Planning, organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to conduct multiple assignments concurrently.
Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONS (Physical/Mental Demands):With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.

In addition to other demands, the demands of the job include: