Front Desk/ Receptionist - Falls Church, United States - Fifty/50 Martial Arts Academy
Fifty/50 Martial Arts Academy
Falls Church, United States
Verified Company
2 weeks ago
Description
About us
High-end Martial Arts Academy is looking for an energetic, organized front desk receptionist. Applicants should be friendly, outgoing and willing to interact with a wide variety of clientele. Our academy is frequented by participants from all over the United States and the World. Attendees range from preschoolers to college students, from grandparents to active UFC fighters.
We are proud to facilitate an environment which caters to all individuals who are interested in pursuing learning and growth through the arts of Brazilian Jiu-Jitsu, Judo, Wrestling, & Kickboxing.
Job Responsibilities:
- Greet clients and guests in a warm and friendly manner.
- Proactively ask questions in order to ascertain clients interests or needs.
- Answer questions regarding academy, instructors, available programs and prices.
- Assist customers in an efficient manner with appropriate followup as necessary.
- Process membership registrations and schedule payments.
- Sell retail products via cash, check, or charge payments.
- Responsible for maintaining order and cleanliness in lobby.
- Correspond with customers on behalf of academy regarding memberships, financial information, programs, news, etc
- Track and order supplies
- Work collaboratively with other staff, managers, and resources.
- Maintain a professional and clean work environment & appearance.
Qualifications / Skills:
- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Energy Level
- Thoroughness
- Professionalism
- Microsoft Suite
- Apple Computer/ipad
- Fluent in English
Education, Experience, and Licensing Requirements:
- High school diploma or equivalent
- Proven experience as a receptionist or in a similar role
- Excellent phone etiquette and communication skills
- Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)
- Ability to multitask and prioritize tasks effectively
- Exceptional organizational skills with attention to detail
- Ability to transcribe information accurately
- Previous experience in an office or customer service environment is preferred
- Experience with membership and/or pointofsale software a plus
Job Type:
Part-time
Pay:
$ $20.00 per hour
Expected hours:
per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (required)
Ability to Relocate:
- Falls Church, VA 22046: Relocate before starting work (required)
Work Location:
In person