Senior Process Manager - McLean, United States - Capital One National Association

Capital One National Association McLean, United States

2 weeks ago

Description

Center , United States of America, McLean, VirginiaSenior Process Manager

Senior Process Manager (Senior Associate level)

In our Always Audit Ready & Risk Management team, we provide horizontal risk, process and project support for our Consumer and Financial Risk Management organizations.

We strive to develop horizontal strategies to optimize how we work in a well managed, risk focused, and always audit ready way for both our clients and our customers.

As a Senior Process Manager within the Card and Economic Forecasting teams, your focus is to provide high-quality, well-managed process and control execution support while also ensuring we maintain a strong risk posture to minimize our overall risk footprint.

In this role you will:
Manage and measure our core day to day process deliverables, working closely with analysts, customers, leadership and stakeholders

Create transparency between performing teams and leadership while delivering on milestones necessary to support the Loss Forecasting and Allowance processes

Develop and maintain project and agile artifacts to ensure that the process is well managed and controlled

Identify areas for innovation and continuous improvements in our process and subsequently drive prioritization and implementation of those changes

Facilitate agile ceremonies including daily sprint stand-ups, sprint planning, grooming and retrospectives

Apply process analytics agenda to drive change, including measuring KPIs and OKRs

Responsibilities:
Drive collaboration and support our process and transformation teams to deliver on our operational efficiency and world class loss estimation product

Execute reporting processes and cadence, program meetings to drive updates, creation of management decision support material and data related dashboards

Drive governance and coordination across teams, including planning, reviews, decisions, re-prioritization, identify opportunities and refine initiatives

Ensure end to end execution of processes for effective tracking, measurement, reporting and communication

Continuously improve and refine our process through process analytics, driving efficiency and maturity while minimizing pain points and complexity

The ideal candidate should:
Enjoy working in a role that is fast-paced and both tactical and strategic in nature

Enjoy collaborating with various value streams and stakeholders (eg Analyst, Risk, Governance, Tech etc)

Have excellent customer service/relationship management skills

Have great analytical skills that allow you to connect the dots across applications and teams

Enjoy working as both an individual and team contributor

Have excellent time management skills and are used to meeting/exceeding rigorous deadlines

Have great communication (written & verbal) and collaboration skills

Create transparency and foster relationships

Not be afraid to dive into data and use it to help formulate direction and decisions

Not be afraid to bring new ideas to the table and challenge the status quo

Be digitally curious, with a drive to learn more about the business context and Tech platforms used across our Loss forecasting platforms

Operate as a self-starter and continuously develop project, process and technology skills

Work well with undefined processes, and enjoy the opportunity to build out new processes and standards, gathering inputs from users and reporting up & out on finding

Have strong problem solving and influencing skills

Have work experience achieving results

Basic Qualifications:
Bachelor's Degree or military experience

At least 2 years of experience using Microsoft Office or G-Suite

At least 2 years of experience in Process or Project Management

Preferred Qualifications:
Masters / MBA degree

1+ years of experience as a Scrum Master

Project Management Professional (PMP), Lean or Six Sigma certification

Certified SCRUM or SAFe certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the

Capital One Careers website

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at

. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities.

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

(COPSSC).

#J-18808-Ljbffr

Process Manager

6 days ago

Eliassen Group McLean, United States

Job Description · **Hybrid in Richmond, VA.** · Our financial services client is looking for a Process Manager to join their team. · Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package th ...
Process Manager

1 week ago

Eliassen Group McLean, United States

**Hybrid in Richmond, VA.** · Our financial services client is looking for a Process Manager to join their team. · Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medic ...
Principal Associate, Process Manager

3 weeks ago

Capital One Financial Corporation McLean, United States

Acquire and build Data Governance & Management knowledge Acquire knowledge about each of HRs Data Domains/ Experience Teams and their data landscape Lead and own oversight of process improvement work and collaborate with teammates on larger initiati Manager, Associate, Principal, ...
Sr Associate, Process Manager

1 week ago

Capital One Financial Corporation McLean, United States

Oversight of multiple processes with efficient, effective and timely delivery. Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership. Drive process improvement as p Operations, Business, Manager ...
Sr. Manager- Process Engineer

5 days ago

eSmartloan McLean, United States

Center , United States of America, McLean, Virginia · Sr. Manager- Process Engineer (Hybrid) · The Sr. Manager, Process Engineer will partner with various business areas to document and streamline current processes and to design new processes as needed as part of our program to ...
Sr. Manager- Process Engineer

6 days ago

Capital One Financial Corp McLean, United States

Sr. Manager- Process Engineer (Hybrid) page is loaded · Sr. Manager- Process Engineer (Hybrid) · Apply · locations · McLean, VA · Richmond, VA · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R188448 · Center , United States of America, M ...
Sr. Manager- Process Engineer

6 days ago

Capital One National Association McLean, United States

Center , United States of America, McLean, VirginiaSr. Manager- Process Engineer (Hybrid) · The Sr. Manager, Process Engineer will partner with various business areas to document and streamline current processes and to design new processes as needed as part of our program to mod ...
Principal Associate, Process Manager

2 weeks ago

Capital One National Association McLean, United States

Center , United States of America, McLean, VirginiaPrincipal Associate, Process Manager · The · People, Products, and Data's (PP&D) · organization, within the · Human Resources · Line-of-Business (LoB), is seeking a talented Process Manager Principal Associate to join its Da ...
Supplier Risk Management Process

6 days ago

Freddie Mac McLean, United States

At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. · Position Overview: · At Freddie Mac, you will do important work to ...
Principal Associate, Process Management, Country Risk Management

2 weeks ago

Capital One McLean, United States

Center , United States of America, McLean, Virginia · Principal Associate, Process Management, Country Risk Management · Capital One is seeking an energetic, self-motivated Principal Associate to join the Country Risk team within the Operational Risk Management second line of d ...
Sr. Associate, Process Manager of Product Operations

1 week ago

Capital One Financial Corporation McLean, United States

Continuous Process Improvement ECPs planning and governance routines are critical to upholding our commitment to be a well-managed team that is focused on the highest leverage opportunities. You will be responsible for taking a critical lens to our Operations, Manager, Business O ...
Internal Controls and Business Process Improvement Manager

1 week ago

Somatus - Revolutionizing Kidney Care McLean, United States

Overview · The Internal Controls and Business Process Improvement Manager will work closely with Finance and Accounting Team members to build cohesive business processes, design and document internal controls, solve technical and operational accounting challenges, and participat ...
Battery Technologies Engineer/Scientist

3 weeks ago

The MITRE Corporation McLean, United States Full time

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from mos ...
Sales Operations Associate

3 days ago

Arrow Electronics McLean, United States

Position:Sales Operations AssociateJob Description:This position will follow a hybrid schedule of 2-3 days in our office and 2-3 days per week from home.SummaryAre you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you wil ...
Sales Operations Associate

2 days ago

Arrow Electronics, Inc. McLean, United States

Job Description · Position: · Sales Operations Associate · Job Description: · This position will follow a hybrid schedule of 2-3 days in our office and 2-3 days per week from home. · Summary · Are you a self-starter looking to be a part of a successful growing sales team? As a Sa ...
Senior Risk Manager

2 weeks ago

Capital One National Association McLean, United States

West Creek , United States of America, Richmond, VirginiaSenior Risk Manager (Card) (Hybrid) · Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative risk management ...
Senior Financial Management Consultant

2 weeks ago

NuvoLogic McLean, United States

NuvoLogic Consulting is a management consulting company in the Northern Virginia area. We engage with public and private sector clients with a primary focus on financial services and mortgage finance. We help our clients in the areas of finance, accounting and operations to suppo ...
Systems Administrator

3 weeks ago

General Dynamics Information Technology McLean, United States

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. · At G ...
Web Developer with Security Clearance

1 week ago

Virtus Technology Solutions Inc McLean, United States

Required qualifications: (Java is primary language used; some Python) Minimum 1-2 years of experience with Amazon Web Services and cloud-based infrastructure management in the customer environment Experience with Jenkins or similar automated deployment and configuration managemen ...
Director, FP&A: Auto Finance Revenue Team

2 weeks ago

Capital One National Association McLean, United States

Plano , United States of America, Plano, TexasDirector, FP&A: Auto Finance Revenue Team · As a Director, Financial Analysis in the Auto Finance division, you will work for a forward leaning organization that is actively disrupting the Auto lending industry. The Auto Finance Reve ...