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    Field Service Technician - Minneapolis, United States - First Technologies, Inc.

    First Technologies, Inc.
    First Technologies, Inc. Minneapolis, United States

    3 weeks ago

    Default job background
    Education / Training
    Description

    If you are a motivated individual who values integrity, hard work, and building relationships with customers, we would love to hear from you. We currently have an opening for a Service and Install Technician to join our expanding team at First Technologies. We offer competitive pay, a positive work environment, respect, and flexibility. Our goal is to foster a culture that combines independence with teamwork, where each team member's efforts are acknowledged and crucial to the company's prosperity. This role is perfect for someone passionate about technology, mechanics, robotics, mechatronics, and more, and who wants to impact students in industrial and technology education.

    Take the next step in your career by applying now!

    Responsibilities

    • Install, troubleshoot, service, and repair products provided by First Technologies in the Midwest for STEM education in K-12 schools and technical colleges
    • Travel within the Midwest to schools and customer sites for service provision
    • Deliver exceptional customer service by addressing inquiries and technical issues both onsite and remotely
    • Effectively communicate next steps and conduct initial product training for educators
    • Coordinate work schedules to prioritize customer requirements and maintain company profitability
    • Keep detailed records of work performed and update all relevant parties on job status
    • Become an expert by continuously learning about new products and industry trends represented by First Technologies
    • Maintain and organize a service vehicle with all necessary equipment
    • Complete any other tasks assigned by management

    Skills & Qualifications

    • Must possess a clean driving record
    • Strong problem-solving skills with the ability to provide alternative solutions to meet customer needs
    • Excellent communication and interpersonal abilities, a team player who can nurture customer relationships
    • Mechanical aptitude with a desire to learn about industry technology
    • Prior experience in technical support or service is advantageous
    • Familiarity with CRM software is a bonus

    Job Type: Full-time

    Benefits:

    • Competitive salary
    • 401(k) plan
    • Company vehicle and travel expenses covered
    • Provided tools
    • On-the-job training
    • Paid time off

    Work Location: Traveling

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