Hardware Depot Technician - Washington, United States - Tantus Technologies

Tantus Technologies

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Tantus Technologies, Inc.

(Tantus) - recognized by the Washington Post as a Top Workplace - is seeking a Hardware Depot Technician to provide support an engagement with a federal client.

In this role you will provide onsite support for the federal client's depot functions, computer rooms and computer closets, which are hosted out of multiple field offices and laboratories, which include shipping, tracking, monitoring, and receiving functions to support asset management and distribution.

This is an onsite position.

What You'll Do

Provision end users' IT equipment, such as workstations and laptops, workstation and laptop peripherals, monitors, printers, hubs and switches, mobile devices (including smart phones and personal digital assistants), thin clients, mobile thin clients, USB drives, VoIP phones/MTC, and other IT equipment as needed
Provide hardware troubleshooting and repair support to identify, assess, report, mitigate, and resolve physical and/or logical problems and issues within the computing hardware
Support miscellaneous hardware and software purchase activities, such as identifying possible retailers, processing the purchase, reconciling, and tracking the delivery and

progress of each purchase

Provide asset management and distribution support to maintain, manage, track, and update all assets into the Government IT asset management system and provide

quarterly reports of all government furnished equipment used by the Contractor and Contractor staff

Conduct market research, validate hardware requirements and hardware refresh timelines, and assess licensing agreements for all hardware and software
Document expectations for purchases, ensuring compatibility with the infrastructure and that existing licensing agreements will not conflict with purchases
Determine if alternative vendors can provide more costeffective services or products
Review and make all required updates to the Authorized Product List at least quarterly to support efficient software life cycle management and project and procurement planning
Ensure that physical access to computer rooms and closets is continuously monitored and maintained through inhouse cameras and surveillance systems
Install, upgrade, troubleshoot issues, patch, deploy, and configure baseline images of approved agency operating systems so completed images integrate with all approved agency enterprise hardware and software
Provision enduser workstations using the authorized and standardized image, and follow and maintain a repeatable process that allows for multiple machines to be created simultaneously
Develop and maintain documentation of installation procedures, backup plans, troubleshooting steps, and technical topology diagrams
Assist data center manager with computer room management expertise to manage and maintain the physical layout of each computer room and computer closets
Assist data center manager with installation, maintenance, monitoring, and managing all computer room equipment, including servers, networking, telecommunications, and SAN equipment
Assist data center manager with with physical rack layout, vendor coordination, cable management, power management, and environmental maintenance

Required Knowledge and Skills

2+ years of experience in a hardware depot technician role
Experience in virus detection and removal
Be familiar with deployment toolkits for imaging
Technical knowledge of laptop and desktop hardware including peripherals
Handson hardware troubleshooting experience
Technical knowledge of printers and scanners

Nice to Haves

Bachelor's degree in technology or related field (preferred)

Why Tantus? We Provide:

Competitive total compensation package based on the work you do and the contributions you make
An environment that supports balancing great work with a great life
A learning organization that invests in you with $3000 annually for professional development opportunities
Excellent healthcare programs available through United Healthcare
Community engagement events where you will have ample opportunities to give back by volunteering
Discretionary quarterly bonuses for above and beyond contributions and outstanding performance

About Us

Tantus is an IT development and management consulting firm helping federal programs become more successful, cost-effective and mission-focused through program management oversight and system development and implementation.

Our people are committed to making our world better by delivering solutions to improve the effectiveness of government services and citizen experience.

Tantus is Latin for "so great" or "so much" - we strive to put great things into everything we do.

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Pay:
$55, $61,000.00 per hour

Expected hours: 40 per week

Benefits: