Customer Service Representative - McLean, United States - Edge Concepts Inc.

Edge Concepts Inc. McLean, United States

2 weeks ago

Description

Edge Concepts

is an outsourced marketing agency looking for a Customer Service Representative to join our

Falls Church

office on a permanent basis.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.
Here at Edge Concepts, our company holds four key values:

Leadership:
Leadership is not a position or a title, it is action and example.

We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.

Honesty:
If you want to be trusted personally or professionally, you must be honest.

Growth:
We measure growth by the tenacity in someones work ethic, which guarantees an outstanding outcome.

Professional Development:
Professional development comes from a commitment to excellence. The quality of a persons life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor - Vince Lombardi

Essential Skills for a Customer Service Representative:
Clear written and verbal communication skills
1+ years of prior experience is preferred
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all transactions are executed properly and meet compliance guidelines

Core Responsibilities for a Customer Service Representative:
Provide high-quality service to each of our clients
Maintain client confidentiality at all times
Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client

Powered by JazzHR

#J-18808-Ljbffr

Service Desk Representative

1 week ago

VTG McLean, United States

OverviewVTG is looking for a Service Desk Representative in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The Service Desk Representative is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite. · What will you do?The Service Desk Repre ...
Customer Service Representative

1 week ago

Insight Global McLean, United States

Position: Customer Service Representative · Location: On Site in Tysons Corner, VA 22102 · $18-20 Hourly Based On Experience · Looking to HIRE RIGHT AWAY · Full Time Hours Weekly) · Shifts: · Monday-Friday: 9am-6pm · Saturday: 11am-6pm · Must Haves: · Self-sufficient – Will be op ...
Service Desk Representative

1 day ago

VTG McLean, United States

Overview · VTG is looking for a · Service Desk Representative · in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The · Service Desk Representative · is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite. · What will you do? · Th ...
Customer Service Representative

1 week ago

Edge Concepts Inc. McLean, United States

Edge Concepts is an outsourced marketing agency looking for a Customer Service Representative to join our Falls Church office on a permanent basis. · You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliv ...
Service Desk Representative

4 days ago

VTG McLean, United States

Overview: · VTG is looking for a Service Desk Representative in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The Service Desk Representative is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite. · Responsibilities: · The Service ...
Customer Service Representative

2 weeks ago

Edge Concepts Inc. McLean, United States

Edge Concepts is an outsourced marketing agency looking for a Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a ...
Customer Service Representative

3 weeks ago

VIATEQ Corporation McLean, United States

Job Description · Job Description · VIATEQ Corporation is recruiting for a Customer Service Representative / Call Center Agent to support our clients. In this role, you will respond to inbound calls, document details of your conversation, and use scripts and other resources to ...
Field Service Representative

2 weeks ago

Cognosante McLean, United States

**Security Clearance required:** · TS/SCI · **Do you want to make a difference?** · Cognosante employees are passionate about improving peoples lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense ag ...
Customer Service Representative

4 days ago

Insight Global McLean, United States

Position: Customer Service Representative · Location: On Site in Tysons Corner, VA 22102 · $18-20 Hourly Based On Experience · Looking to HIRE RIGHT AWAY · Full Time Hours Weekly) · Shifts: · Monday-Friday: 9am-6pm · Saturday: 11am-6pm · Must Haves: · Self-sufficient – Will be ...
Patient Service Representative

5 days ago

Retina and Uveitis Center McLean, United States

Job Description · Job Description · Growing Ophthalmology (Retina) practice in McLean, Virginia, is seeking an enthusiastic, organized, dependable, experienced, and resolute Patient Service Representative (PSR) with medical insurance and billing knowledge and experience, who is ...
Customer Service Representative

2 weeks ago

Sharon Godfrey - State Farm Agent McLean, United States

Job Description · Job DescriptionBenefits:401(k) · Competitive salary · Dental insurance · Health insurance · Paid time off · Vision insurance · ROLE DESCRIPTION: · Sharon Godfrey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strat ...
Customer Service Representative

1 week ago

Sharon Godfrey - State Farm Agent McLean, United States

Job Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Paid time off · Vision insurance · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Sharon Godfre ...
Customer Service Representative

1 week ago

Burke & Herbert Bank & Trust Alexandria, United States

Job Description · Job DescriptionTo communicate effectively with customers via digital communication channels (chat or email), and to provide timely solutions to customer inquiries received via the Bank's online banking system. To provide excellent customer service and respond to ...
Customer Service Representative

1 week ago

Adnan Nafa - State Farm Agent Alexandria, United States

Job Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our ...
Technical Service Representative

1 week ago

Kaeser Compressors, Inc. Fredericksburg, United States

Provide technical support to in-house personnel, authorized distributors, and customers regarding sold Kaeser products to include on-call support on weekends and holidays. Respond to inquires from branches and distributors regarding part numbers and Representative, Service, Techn ...
Customer Service Representative

3 weeks ago

Qonten Fredericksburg, United States

**Customer Service Representative (Entry Level)** · | Sat, 13 Nov :40:04 GMT · _Customer Service Representative- Entry Level _. _Company Expansion in Process_*. · Customer Service Representative (Entry Level) job opportunities 2021, Customer Service Representative (Entry Level ...
Field Service Representative

3 weeks ago

Veolia Fredericksburg, United States

Job Details · Company Description · As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environme ...
Customer Service Representative

3 weeks ago

Hispanic/Latino Professionals Association Fredericksburg, United States

**Customer Service Representative - Fredericksburg, VA** · ** Fredericksburg, VA** · Employer: · Category: Customer Service Job Type: Full Time · **Description** · **Customer Service Representative - Fredericksburg, VA** · **Salary: $20.35 per hour / $41,000 annually** · * ...
customer service representative

4 weeks ago

Family Dollar Fredericksburg, United States

Family Dollar COURTHOUSE RD. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
Customer Service Representative

3 weeks ago

GEICO Fredericksburg, United States

Customer Service Representative - Fredericksburg, VA · Salary: $21.34 per hour / $43,000.10 annually · When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with ...