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    Desktop Support Engineer - Carrollton, United States - Levi Ray & Shoup Inc

    Levi Ray & Shoup Inc
    Levi Ray & Shoup Inc Carrollton, United States

    3 weeks ago

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    Added Apr 01, 2024 Desktop Support Engineer Carrollton, TX | Contract Apply (https://evoportalus.tracker-)

    For additional information on how we handle your data,

    Job Description

    LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people.

    If that describes your approach to IT consulting, we need to talk LRS Consulting Services is seeking a Desktop Support Engineer for a contract opportunity with our client in Carrollton, TX.


    RESPONSIBILITIES:
    Provide desktop support, break fix, peripheral support

    Manage and implement small to medium desktop related projects

    Support desktop, laptops as well as current software versions including (computers, faxes, printers, office phones, remote access, Windows operating system, Microsoft Office, Adobe, Outlook...)

    Receive and install new desktop hardware

    Remove and dispose of old desktop hardware

    Develop specs for standard hardware (i.e. desktop, notebook, tablets....)

    Track and report software installs

    Coordinate new employee setup and employee departures

    Manage desktop computer assets and user accounts in Active Directory

    Organize and maintain inventory of desktop software and hardware

    Complete all software installs

    Evaluate and test software upgrades and report any projected impact to business


    REQUIREMENTS:
    Prior experience supporting a desktop environment


    Technical understanding of the following:
    Active Directory

    Exchange/Outlook

    Windows OS

    Microsoft Office

    Experience providing support to multiple facilities

    Excellent communication skills

    Strong coordination skills

    Customer service focused

    Extremely organized

    Ability to manage multiple conflicting priorities

    Understands technical support issues for the desktop environment

    Process oriented work structure

    Comfortable providing support to and work with all levels of customers from C levels down in the organization

    Excellent problem solving skills

    Ability to work well in a highly functioning close knit team of technical associates – must be a team player

    Third-party candidates will not be considered.

    Candidates must have permanent authorization to work in the US without sponsorship.

    LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status
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