Front Desk Receptionist - Industry, United States - Urbanfloor

Description

_
Reception_

• Answering and screening all incoming phone calls and transferring them efficiently to the appropriate individual/department.
• Handles a high volume of calls and is able to multitask efficiently.
• Acts as the company's customer service link in the lobby; greets all visitors and staff upon entering the building.
• Assists customers in the showroom.
• Assists Claims Department and Order Department as assigned by Office Management.
• Sorts and distributes incoming mail to the appropriate individual/department daily.
• Receives and prepares all outbound packages and mail daily.
• Ensures postage machine and supplies are always replenished.
• Maintains coffee area, lobby and large conference room stocked and clean at all times.
• Dressed and groomed professionally at all times.

Skills:
Oral Communication Skills

Written Communication Skills
Customer Relations
Customer Service
Diplomacy
Math Aptitude
Organization
Professionalism
Reading Skills
Time Management
Proficient in Microsoft Office programs
(MS Word, Excel, Outlook)
Keyboard Skills


Education/Experience:
High School Diploma or Equivalent.

At least 1 year high call volume receptionist and customer service experience helpful.


Pay:
$20.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (preferred)

Experience:

• Office: 1 year (preferred)

Work Location:
In person