- Project management and develop business initiatives integral to developing teams to support system RSS - change requests for the NWS2 Global Warranty systems and iN Warranty Claims Portal.
- Assist in managing the Warranty systems and analyze warranty data for correct dealer submissions for accuracy.
- Assist in keeping warranty in compliance to all 50 state statues and act as a liaison between HNA legal and the NWS2 team.
- Assist in managing monthly reporting to management.
- Facilitate any Warranty systems projects and assist in building yearly project theme sheets.
- BA/BS degree in Business Administration, Management, IT or equivalent work-related experience.
- Knowledge of AHM Service Operations, Warranty claims processes & guidelines.
- Understanding OEM Dealership Repair Orders, and IT systems.
- Ability to understand and work with legal team on state statute interpretation and application for AHM objectives such as retail parts mark-up, and labor rates.
- Must be multi-tasked oriented, flexible and demonstrate the ability to collaborate with others in a fast-paced team environment.
- Proficient in Microsoft Office (Excel / Word / PowerPoint) Ability to analyze and maintain complex data.
- Strong computer system/relational database knowledge, with emphasis on analytics and technical knowledge of Honda/Acura automobiles.
- Ability to review automotive OEM Repair Orders Strong communication and interpersonal skills
- Ability to work as a team player, both within department as well as the division
- Ability to support requests from Dealerships, Field Personnel, Managers, Executive Management.
- Onsite
- Competitive Base Salary
- Annual Bonus
- Overtime
- Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, paid holidays, sick time, personal days
- 401K Plan with company match + additional contribution
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite
- Lifestyle bonus
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Warranty Systems Analyst - Torrance, United States - American Honda Motor Co.
Description
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company which serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future
Job Purpose
The primary responsibility of the Warranty Systems Analyst is to lead the team in supporting AHM project management and develop business initiatives integral to developing the warranty system with RSS-change request for the NWS2 Global Warranty systems and iN warranty claims portal. This position also ensures AH warranty systems are operating in accordance with state regulation and supports system-integration of new product launches.
Key Accountabilities
Qualifications, Experience, and Skills
Workstyle
Total Rewards
Career Growth:
Additional Offerings:
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.