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    Host/Hostess at Pittsburgh - Rivers Casino

    Rivers Casino
    Rivers Casino Pittsburgh, United States

    2 weeks ago

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    Description
    Job Title: Host/Hostess at Rivers Casino Pittsburgh – Martorano's

    Position Summary: We are seeking a dedicated Host/Hostess to join our team to ensure exceptional guest experiences by managing reservations, providing warm greetings, and maintaining a welcoming atmosphere.

    Responsibilities:
    • Extend a warm welcome to guests upon arrival and bid them farewell after their dining experience.
    • Accompany guests to their tables at a comfortable pace, assisting with seating arrangements.
    • Offer quality assurance by wishing guests an enjoyable dining experience.
    • Uphold hospitality standards by engaging with guests through eye contact, warm greetings, and friendly conversation.
    • Manage incoming calls and reservations promptly and courteously.
    • Communicate any special requests, celebrations, or time constraints to the server using approved procedures.
    • Execute opening and closing procedures.
    • Provide the kitchen and management with information on large parties during meal periods.
    • Attend to table setups, ensuring they are properly arranged before seating guests.
    • Other duties as assigned.
    Qualifications:
    • 1+ years of experience in a bar, lounge, or full-service restaurant preferred.
    • Excellent verbal and written communication skills in English with basic math proficiency.
    • Ability to foster positive relationships with team members and other departments.
    • Flexible availability, including holidays and varied shifts.
    • Ability to successfully complete pre-employment processes.
    Physical Requirements:
    • Ability to stand, walk, bend, and kneel during shifts.
    • Capable of lifting, pushing, and pulling items up to 25lbs.
    The above duties and responsibilities are representative. Full job descriptions available upon hire.
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