Hosp Care Investigator - New York, United States - NYC Health + Hospitals

NYC Health + Hospitals

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About NYC Health + Hospitals:

Woodhull Medical and Mental Health Center is focused on healthcare issues concerning North Brooklyn residents. The center aims to prevent diseases and promote healthy lifestyles by engaging with the community at various locations.

NYC Health + Hospitals is dedicated to providing top-notch healthcare services to all. Every team member upholds the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathetic communication and fostering partnerships.

Work Shifts:
9:00 A.M - 5:00 P.M
PURPOSE OF DESCRIPTION

To guide patients through health insurance enrollment, charity care program enrollments, PCP selections, MyChart enrollment, Copay and Deductible collections at the point of service.

AREAS OF RESPONSIBILITIES:
OP clinics and Managed Care Office

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Completes notification, verification, and authorization for scheduled and nonscheduled visits as per assignment
Contacts insurance payers for service authorizations, coverage verification, and benefits
Collaborates with Case Management to secure extended authorizations
Communicates with physician offices on precertification requirements
Obtains updated insurance information from patients as necessary
Uses insurance websites/portals for coverage verification and authorizations
Records patient information clearly in the Health Information System
Scans patient ID, insurance cards, referral forms, and consent forms into the document imaging system
Discusses Patient Copays, deductibles, and processes payments by credit/debit card or cash
Supports patients with MyChart enrollments as required
Collaborates with other departments to secure accounts financially
Refers escalated accounts to Supervisor promptly
Attends training sessions for effective job performance
Carries out other assigned duties by the Patient Access Manager or Supervisors

Minimum Qualifications:

A Baccalaureate Degree from an accredited college or university; or
An Associate's degree from an accredited college or university; and completion of a medical billing certificate program; or
A high school diploma or equivalent; and completion of a medical billing certificate program; and two years of experience in interviewing, investigation, or related fields like credit collection or customer service
A high school diploma or equivalent; and four years of relevant full-time experience; or
Equivalent combination of education and experience. Thirty semester credits can substitute one year of experience

How To Apply:

North Central Brooklyn Health Network
Human Resources Department
760 Broadway - Room 3A140
Brooklyn, NY 11206

Attn: Recruitment Unit

NYC Health and Hospitals provides competitive benefits including: