Design & Delivery Consultant Iv - Rancho Cucamonga, United States - Kaiser Permanente
Description
Job Summary:
Essential Responsibilities:
- Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with crossfunctional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues selfdevelopment; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
- Supports other groups within or outside the company by: identifying concerns and offering alternative and strategic methods to address concerns while identifying and validating root causes.
- Works on design and development of trainings by: creating new moderately complex content (e.g., course curricula, training aids, and other supporting materials), ensuring curriculum accuracy, and providing troubleshooting as needed; coordinating with others to select training methods (e.g., elearning, inperson, classroom, onsite, justintime support, web sessions, blended learning, and conference calls) and programs; developing training objectives for education modules, revising and creating training modules and supporting materials; supporting clients and others prioritize shortterm learning goals but mainly focus on supporting longterm learning goals and ensuring objectives are in alignment with business unit goals; and evaluating alternative training techniques, procedures, and/or methods while supporting implementation.
- Evaluates programs training needs by: conducting moderately complex needs assessments for training and or performance issues.
- Monitors effectiveness of training by: using advanced knowledge to guide others in measuring the effectiveness of training to ensure business needs are met.
- Completes work assignmentsand supports completion of projects by: developing, analyzing, and managing increasingly moderately complex program plans which include scope identification and management, schedule, interdependencies, and resource forecast.
Minimum Qualifications:
- Bachelors Degree in Business, Communication, Education, Behavioral Science, or a directly related field AND minimum five (5) years of experience in training delivery, curriculum design, and training development and evaluation, or a directly related field, OR Minimum eight (8) years of experience in training delivery, curriculum design, training development and evaluation, or a directly related field.
Additional Requirements:
- Knowledge, Skills, and Abilities (KSAs): Claims Adjudication; Coordination; Internal Communications; Storytelling; Written Communication; Content Development; Knowledge Management; Learning Measurement; Business Relationship Management; Consulting; Relationship Building; Program Development; Quality Assurance Process; Research and Development (R&D); Curriculum Development; Adult Learning Theory; Presentation Skills
PrimaryLocation :
California,Rancho Cucamonga,Rancho Cucamonga Medical Offices
HoursPerWeek : 40
Shift :
Day
Workdays :
Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule :
Full-time
Job Type :
Standard
Employee Status :
Regular
Employee Group/Union Affiliation :
NUE-PO-01|NUE|Non Union Employee
Job Level :
Individual Contributor
Job Category :
Education & Training
Department :
Po/Ho Corp - HPPSA Learning & Development - 0315
Travel :
No
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