Valet Runer - Hollywood, United States - Universal Studios Hollywood

Universal Studios Hollywood

Verified Company

Hollywood, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

The Valet Runner provides extraordinary guest service while interacting with guests upon arrival and departure.

Responsibilities:

Greets guests, opens all vehicle doors, informs guests of valet prices and vehicle pick up information in a friendly and professional manner.
Inspects vehicle for damages, notes damages on paperwork, and collects keys from guest.
Takes vehicle to available parking space, parks vehicle, writes name on window and key tickets, and notes parking location.
Leaves keys and inspection paperwork at the valet cashier window for processing and intake.
Retrieves guest vehicle and delivers in a timely, safe manner.
Reports maintenance issues that surface and follows up to ensure appropriate action is taken immediately.
Resolves guest complaints in a timely manner or refers issues to the appropriate level team member for resolution.
Promotes and provides extraordinary guest service for both internal and external guests, answers questions, offers information, and provides assistance in a courteous manner.
Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies are upheld.
Performs other duties as assigned.

Requirements:

Must be 18 years older
CA Class C Driver's License required. Driving record, with no more than one point, must be provided.
Must be able to drive Manual Transmission.

The pay rate for this role starts at $18.00 and increases to $20.00 after 1000 hours