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    Cashier - Austin, United States - Ace Hardware

    Ace Hardware
    Ace Hardware Austin, United States

    1 week ago

    Ace Hardware background
    Description
    Job Description


    JOB DESCRIPTION JOB TITLE:
    Cashier


    FLSA:
    Hourly


    UNUSUAL WORKING CONDITIONS:
    Inside/Outside A.

    PURPOSE Maintain store standards and customer service, by processing sales accurately and efficiently at the cash register while being the first and last point of contact for all customers.

    B.

    JOB DUTIES Welcome all customers in a friendly, helpful, and professional way as they enter the store Proficiency in the use the POS and other basic Eagle functions.

    100% understanding and accuracy in ringing all items. Address and attempt to resolve all customer complaints and may need to consult with General Manager. Attempt troubleshooting of POS equipment and involve General Manager as needed.

    Collaborates with associates to work toward team and company goals Comply with safe food handling standards as set by Texas Health Code including having a food handlers certificate.

    Execute Opening and Closing duties to company standard. Maintain a balanced cash register and perform a shift count as needed. Maintain a clean and organized appearance of register area and stock supplies as needed. Maintain awareness of all promotions, advertisements and events. Observe customers and identify signs of potential theft. Orient, guide and direct customers in the store.

    Partner with associates to ensure a pleasant, friendly and helpful environment for the customer by executing clean, stocked and recovery standards.

    Perform daily tasks to completion as assigned by general manager. Professionally answer phone calls, take orders over the phone as needed and use radios to communicate with associates.

    Responsible for asking every customer to enroll in the Ace Rewards loyalty program while maintaining a minimum 65% average scan rate.

    Responsible for farming and developing B2B relationships for all business customers Responsible for recovery, stocking and selling all inventories in and around the immediate cash-wrap area, including handling and serving food and bulk food to customers.

    C.

    QUALIFICATIONS High School diploma or equivalent Previous cashier, retail, or sales experience preferred A commitment to service, excellence, and customer satisfaction with a friendly disposition Knowledge of retail computer systems, MS Word and Excel a plus Able to work flexible hours including evenings, weekends and holidays to meet the needs of the business Basic math skills and detail oriented in cash transactions Exceptional organizational ability, high attention to detail, and ability to multi-task Solid team player with excellent interpersonal skills with a strong willingness to learn and takes initiative to get things done Good judgment and decision-making skills Great communication skills both verbally and written Ability to assess customer concerns and provide solutions for customer satisfaction KNOWLEDGE/SKILLS D.

    PHYSICAL DEMANDS Climb stairs and ladders using proper safety measures Lifting up to 80 lbs.

    Standing for lengthy periods of time (up to 10 hours or more) Bending, stooping, twisting, reaching Use of hands by utilizing POS E.

    WORK ENVIRONMENT Indoor facility where with moderate noise and temperature levels.

    Ability to work fluctuating hours during peak seasons or as business necessitates Ability to work other positions as needed to fill business needs and cover shifts for another employee Follow all COVID-19 protocols as directed by management and local ordinances including wearing of masks and gloves at all time F.

    BENEFITS Medical, Dental, & Vision Health Insurance Employer Paid Short-term & Long-term Disability Insurance Weeks Paid Time Off Paid Personal Holidays 401K matching Breed & Co is an Equal Employment Opportunity Employer.

    Requirements

    Additional Info

    Breed & Co is an Equal Employment Opportunity Employer.
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