Network Technician - Harbor City, United States - Kaygen Inc
Description
Travel Information:
Skills Required:
- Years of Experience: 2+ years (client facing)
- Minimum 2 years experience with PC support, including deployment
- Minimum 1year experience with direct client interaction and proven customer service. Ability to follow written and verbal instructions
- Extensive experience in profile management and data transfer
- Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
Skills Required:
- Adaptable to change in process or required activities
- Attention to detail
- Demonstrated ability to read and understand technical manuals and schematics
- Quick learner
- Proven ability to manage multiple tasks simultaneously while maintaining quality results
- Professional appearance and behavior, including punctuality
- Known for working efficiently with mínimal supervision
- Committed to learn and relate technical concepts promptly
Responsibilities:
- Manage incoming and outgoing assets
- Interview clients to identify special considerations and other settings
- Use Client tools to execute PC activity
- Collaborate with teammates to identify process improvements
- Escalate quickly when issues arise
- Assist other technicians as needed
ENVIRONMENT DETAILS:
Lifing:
What is the maximum amount that someone may lift?
- 50 lbs (requires 2 people)
- As needed at least once a week
- 20 lbs
- As needed at least once a week
Equipment:
What is the max value of the equipment that someone may be asked to carry in their personal vehicle?
- 2 to 3 systems total value approximately, anything beyond that we need to be made aware as the site is not following proper Sox controls
- Anytime a technician is doing a remote refresh, they will carry said equipment in car, this could be daily
- Most site average distance is 20 miles
Driving:
Will Workstation PC Technician contingent workers be asked to drive a Client vehicle for any purpose?
- We have sites that have Client Vehicle fleet and the techs are trained and certified before being granted or asked to drive a Client Vehicle, part of the certification ensure insurance coverage through Client.
Job Type:
Contract
Pay:
$ $23.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
On the road
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