Drop-in Support Staff - Philadelphia, United States - Prevention Point Philadelphia

Prevention Point Philadelphia

Verified Company

Philadelphia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB DESCRIPTION

Position Title:

Drop-In Support Staff

Reporting To:

Director of Drop-In Services

Department:

Drop-In Services

Status:
Full-time Exempt Position with Benefits

Organizational Overview:

Drop-in Service Center Support Staff Position Overview:
Drop-in service support staff are responsible for creating and maintaining a clean, safe, and comfortable environment for participants.

Staff are expected to build trusting relationships with guests and assist them in services/resources they are trying to access from coffee and bathrooms to drug treatment.

Duties and Responsibilities:

Must be able to engage, interact, and work toward fostering positive relationships with dropin center guests.
Possess the ability to make quick and sound decisions within the dropin center environment.
Support clients with their needs, such as providing required paperwork or directing them to the appropriate resources.
Assist with emergency situations as needed. Be trained and willing to administer Narcan in the event of an opiate overdose.
Maintain the safety and security of dropin center guests, coworkers, volunteers, equipment, and building. Regularly monitor the location and activity of all guests.
Enforce all program policies and procedures.
Assist in meal, coffee preparation and clothing service.
Support operation of the public restroom program as needed during staff breaks and callouts.
Assist with kitchen, bathroom, and common area cleanup as needed.
Complete required data collection including sign in sheets, resource logs, service units.
Attend mandatory agencywide, departmental trainings, meetings and events.
Other duties as assigned by supervisor.

Minimum Qualifications and Preferred Skills:

Knowledge of and experience working with persons experiencing homelessness, substance use, and mental health issues.
Dedication to assisting others while fostering their selfesteem and dignity.
Commitment to a harm reduction philosophy including meeting people where they are and creating a safe, nonjudgmental environment.
Bilingual/Spanish speaking strongly preferred
Willing to familiarize self with and implement crisis deescalation, overdose reversal, and mental health emergency protocols.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Pay:
$16.00 per hour

Benefits: