- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 50 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
- Medical benefits
- Free Black Card Membership
- 401(K) Savings Plan
- Employee perks and discounts
- Engaging team-building competitions and social events
-
Front Desk
2 weeks ago
Valley Fitness, Corporate Fresno, United StatesValley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, of ...
-
Front Desk
1 week ago
Ultimate Staffing Fresno, United StatesUltimate Staffing is in search of a Receptionist with Dental Industry experience. This position is full-time paying $17-$19 an hour depending on experience. · Responsibilities: · Answer and direct phone calls · Organize and schedule meetings and appointments · Produce and distrib ...
-
Front Desk
2 weeks ago
Valley Fitness, Corporate Fresno, United StatesJob Description · Job DescriptionValley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will ...
-
Front Desk
2 weeks ago
PF Miami Developers LLC Fresno, United StatesJob Summary · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our Team Members at Planet F ...
-
Front Desk
4 weeks ago
Sethi Management Fresno, United StatesJob Description · Job DescriptionFront Desk/Guest Service Agent serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variet ...
-
Front Desk
2 weeks ago
PF Miami Developers LLC Fresno, United StatesJob Type · Part-time · Description · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our T ...
-
Front Desk Assocate
3 weeks ago
Dream inn Fresno, United StatesJob Description · Job DescriptionIf you are interested please feel free to contact me directly Jaime) · A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel ...
-
front desk agent
6 days ago
Springboard Hospitality Fresno, United StatesJob Details · Job Location · Piccadilly Inn - Fresno, CA · Salary Range · $ $17.00 Hourly · Description · About our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands o ...
-
Front Desk Associate
4 days ago
Denco Family Inc Fresno, United StatesJob Details · Job Location · CA- Fresno Fairfield Inn & Suites Fresno, CA · Salary Range · $ $19.00 Hourly · Description · Fairfield Inn & Suites is hiring a Front Desk Associate for the Fresno, CA location. The Front Desk associate represents the hotel to the guest througho ...
-
Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All ...
-
Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:This is a overnight position Monday- Thursday · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exc ...
-
Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:This is a overnight position Monday- Thursday · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exc ...
-
Front Desk Receptionist
3 weeks ago
Stanford Medical Billing Fresno, United StatesJob Description · Job DescriptionResponsibilities & Duties · Responsible for answering a central multi-line telephone system and transfers to appropriate staff members. · Provide customer service for patient questions and concerns to optimize patient satisfaction. · Maintains pat ...
-
Front Desk
1 week ago
Ultimate Staffing Services Fresno, United StatesJob Description · Job DescriptionUltimate Staffing is in search of a Receptionist with Dental Industry experience. This position is full-time paying $17-$19 an hour depending on experience. · Responsibilities: · Answer and direct phone calls · Organize and schedule meetings and a ...
-
Front Desk
4 weeks ago
PF Miami Developers, LLC Clovis, United StatesWho Are We:Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66 locations. We strive to achieve Planet Fitness mission to enhance peoples lives by providing a high-quality fitness experience in a w Front Desk, Sales Associate, Fi ...
-
Front Desk
3 days ago
PF Miami Developers LLC Clovis, United StatesJob Type · Full-time, Part-time · Description · Who Are We: · Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fit ...
-
Front Desk
4 days ago
Grand Fitness Mgmt, LLC Clovis, United StatesJob Description · Job DescriptionDescription:Who Are We: · Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitnes ...
-
Front Desk Supervisor
6 hours ago
ARAMARK Refreshment Services, Inc. Yosemite, United StatesJob Description · Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience ...
-
Front Desk Supervisor
2 weeks ago
Aramark Corp. Yosemite, United StatesJob Description · Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience ...
-
Front Desk
2 weeks ago
PF Miami Developers LLC Clovis, United StatesJob Type · Part-time · Description · Job Summary · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experienc ...
Front Desk - Fresno, United States - Grand Fitness Mgmt, LLC
Description
Job Description
Job DescriptionDescription:As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of
Essential Duties and Responsibilities
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Starting at $16.00 per hour.
Requirements:Qualifications/Requirements
Physical Demands
More reasons to join Planet Fitness
Health and Safety Requirements
Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
