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Front Desk
2 weeks ago
Valley Fitness, Corporate Fresno, United StatesValley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, of ...
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Front Desk
1 week ago
Ultimate Staffing Fresno, United StatesUltimate Staffing is in search of a Receptionist with Dental Industry experience. This position is full-time paying $17-$19 an hour depending on experience. · Responsibilities: · Answer and direct phone calls · Organize and schedule meetings and appointments · Produce and distrib ...
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Front Desk
2 weeks ago
Valley Fitness, Corporate Fresno, United StatesJob Description · Job DescriptionValley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will ...
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Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:Job Summary · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member e ...
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Front Desk
3 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All ...
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Front Desk
2 weeks ago
PF Miami Developers LLC Fresno, United StatesJob Type · Part-time · Description · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our T ...
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Front Desk
2 weeks ago
PF Miami Developers LLC Fresno, United StatesJob Summary · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our Team Members at Planet F ...
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Front Desk Associate
4 days ago
Denco Family Inc Fresno, United StatesJob Details · Job Location · CA- Fresno Fairfield Inn & Suites Fresno, CA · Salary Range · $ $19.00 Hourly · Description · Fairfield Inn & Suites is hiring a Front Desk Associate for the Fresno, CA location. The Front Desk associate represents the hotel to the guest througho ...
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front desk agent
6 days ago
Springboard Hospitality Fresno, United StatesJob Details · Job Location · Piccadilly Inn - Fresno, CA · Salary Range · $ $17.00 Hourly · Description · About our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands o ...
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Front Desk Assocate
3 weeks ago
Dream inn Fresno, United StatesJob Description · Job DescriptionIf you are interested please feel free to contact me directly Jaime) · A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel ...
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Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All ...
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Overnight Front Desk
2 weeks ago
PF Miami Developers LLC Fresno, United StatesThis is a overnight position Monday- Thursday · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience A ...
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Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:This is a overnight position Monday- Thursday · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exc ...
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Overnight Front Desk
2 weeks ago
Grand Fitness Mgmt, LLC Fresno, United StatesJob Description · Job DescriptionDescription:This is a overnight position Monday- Thursday · As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exc ...
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Front Desk Receptionist
3 weeks ago
Stanford Medical Billing Fresno, United StatesJob Description · Job DescriptionResponsibilities & Duties · Responsible for answering a central multi-line telephone system and transfers to appropriate staff members. · Provide customer service for patient questions and concerns to optimize patient satisfaction. · Maintains pat ...
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Front Desk
1 week ago
Ultimate Staffing Services Fresno, United StatesJob Description · Job DescriptionUltimate Staffing is in search of a Receptionist with Dental Industry experience. This position is full-time paying $17-$19 an hour depending on experience. · Responsibilities: · Answer and direct phone calls · Organize and schedule meetings and a ...
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Front Desk
2 weeks ago
PF Miami Developers, LLC Clovis, United StatesThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guest Front Desk, Customer Service, ...
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Front Desk
4 weeks ago
PF Miami Developers, LLC Clovis, United StatesWho Are We:Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66 locations. We strive to achieve Planet Fitness mission to enhance peoples lives by providing a high-quality fitness experience in a w Front Desk, Sales Associate, Fi ...
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Front Desk
2 days ago
PF Miami Developers LLC Clovis, United StatesJob Type · Full-time, Part-time · Description · Who Are We: · Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fit ...
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Front Desk Supervisor
12 minutes ago
ARAMARK Refreshment Services, Inc. Yosemite, United StatesJob Description · Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience ...
Front Desk - Fresno, United States - Sethi Management
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Description
Job Description
Job DescriptionFront Desk/Guest Service Agent serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include:
•Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
•Also follow brand standards for checking in elite members
•Check out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
•Handle incoming guest phone reservations
•Answer inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
•Handle all guest complaints or problems to exceed the guest expectations
•Handle all guest service requests, makes changes as necessary
•Serve as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
•Keep records of room availability and guest's accounts. Operates front desk software
•Maintain a balanced cash/billing drawer
•Maintain and takes responsibility for all cash and credit card transactions during working hours
•Complete any necessary accounts receivable and direct billing tasks
•Follow brand standards when processing guests' stays based on brand point system
•Welcome guests and respond to requests in a prompt and professional manner
•Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
•Use suggested selling techniques to sell rooms and to promote other services of the hotel
•Coordinate room status updates with housekeeping department
•Know how to use office equipment
•Move, lift, carry and place objects weighing up to 25 lbs. without assistance and in excess of 25 assistance
•Know all safety and emergency procedures
•Maintain awareness of all rates and incoming rate codes
•Communicates with the previous and following shifts
•Print arrival list from and Expedia and other third party sites and ensure all reservations are in the Property Management system
• Ensure compliance with energy conservation and job safety requirements
• Proactively maintain assigned areas and equipment
• Ensure efficient completion of daily assignments in a timely manner
• Report all safety concerns to management
• Attend and participate in all mandatory trainings and meetings
• Flexible with schedule and assignments
• Maintain effective performance under pressure
• May perform similar duties as requested by supervisor
Requirements:
• Good customer service skills
• Ability to work independently and with others
• Good communication skills
• Ability to lift/carry up to 25 lbs.
• Ability to give and follow verbal and written instructions
• Attention to detail
• Ability to multi task
• Displays good initiative
• Must be able to work flexible schedule, including weekends and various shifts