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General Manager - Indian Trail - Pine Valley Turf and Management

55 minutes ago
Description
Job Description- General Manager
Location: Charlotte NC, (Indian Trail)
Company: Pine Valley Turf Management
Since 2005, Pine Valley Turf Management has been dedicated to providing exceptional outdoor services throughout the Greater Charlotte, NC area. We specialize in comprehensive lawn care, landscaping, pest control, and tree and shrub maintenance.
As a locally owned and operated company, we pride ourselves on being the top choice for innovative lawn and landscape solutions. Our services are designed to meet the needs of homeowners, business owners, and HOAs in Charlotte, Concord, Huntersville, and neighboring communities throughout North Carolina, with select services extending into South Carolina.
Current revenue is between $1M and $2M annually. Team consists of approximately 15 employees, spread amongst technicians, sales, and leadership. Service Mix is 70% plant health care programs, with the remainder consisting of mowing and enhancement services.
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The Opportunity
We are seeking a General Manager to lead Pine Valley Turf Management through its next chapter of growth and performance. This is a unique opportunity to take full ownership of a well-respected, growth-ready company and shape its strategy, operations, and culture for the future.
The ideal candidate is an entrepreneurial, growth-minded, hands-on leader with a strong track record in team development, financial management, and customer-focused execution, someone who can build for today while scaling for tomorrow.
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Key Responsibilities:
Tactical Operations
· Construct a strategic plan outlining annual and long-term growth targets. Back up each strategic objective with robust day-to-day actions to achieve results.
· Build a strong relationship with the broader PSG Team (Business President, Functional teams) to maintain alignment and deliver on targets
· Build processes and programs to ensure employees understand their daily mission and have the tools and information required to deliver on targets
Team & People Development
· Build and mentor a high-performing local leadership team.
· Create a culture of accountability and continuous improvement through regular performance evaluation and engagement.
· Empower staff with clear communication, consistent feedback, and opportunities for development and advancement.
Customer & Market Focus
· Strengthen relationships with existing clients and solidify fundamental capabilities. Identify opportunities to expand services and offerings.
· Ensure every team member is aligned to deliver an exceptional customer experience.
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Qualifications
Experience
· 5-7 years in general management or P&L ownership (in the $2-$10M revenue range), ideally within a customer-facing, entrepreneurial business. Experience with customer routes and the local market is strongly preferred.
· Demonstrated experience in showing sequential and substantial business growth
· Experience in program based residential services (Lawn care, pest control) highly preferred
Education
· Bachelor's degree in Business, Operations, Agriculture/Horticulture, or a related field. Demonstrated experience as described herein may substitute for the degree.
Skills
· Proven success driving growth, building teams, and delivering results.
· Strong analytical mindset and decision-making ability, with fluency in business and operational systems.
· Excellent communication and collaboration skills across all levels.
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What Success Looks Like
· Achieving 20–30% annual revenue and profit growth.
· Building team capability and strong career development
· Meeting or exceeding operational KPIs and customer satisfaction benchmarks.
· Creating and sustaining a high-engagement, performance-oriented culture.
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