Quantity Control Adminsitrator - Allentown, United States - SERVPRO of Allentown

SERVPRO of Allentown

Verified Company

Allentown, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

401(k)
401(k)

matching

Dental insurance
Health insurance
Paid time off
Vision insurance

Servpro is an industry leader in disaster restoration with more than 2,200 locations nationwide. We

specialize in fire, water, mold, and biohazard cleaning.

Position Description:
We are seeking a Contents Restoration Administrator to join our Contents division. This person is responsible

for tasks related to customer calls, project monitoring, tracking, coordination, estimate, and project audit.

General office duties, such as drafting correspondence, filing, and creating reports are also included within this

role. This individual reports directly to the Contents Division Manager.

Compensation:

A Base Salary of $55,000

Summary of Responsibilities:

Assist with customer service and management of the customer experience
Assist with scheduling all warranty activities
Enter lead/jobs into the operating system and make sure all information in the project is correct
Educate customers on process
Review and validate project file documentation
Maintain customer and client communications
Ensure all paperwork is complete with customer and client
Ensure estimates are distributed to all necessary parties
Update project schedule and timeline
Assist identifying and qualifying resource providers
Maintain internal and external communications
Prepare project reports
Upon project completion review file documentation and update as necessary
Perform project closeout
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._