Lobby Ambassador- - Los Angeles, United States - Action Property Management
Description
Action Property Management, the leader in community management, is seeking a
full time Lobby Ambassador to join our team at our luxury association,
Perla on Broadway,
located in Downtown Los Angeles.**
Compensation: $21.
Schedule:
- Sunday
- Monday 11:00am 7:30pm
- Tuesday
- Thursday 6:00am 2:30pm
Why Join Action?
Team Member Perks
- Competitive starting compensation
- Comprehensive health benefits and paid time off package for qualifying employees
- Ongoing hospitality and property management training
- Opportunities for career growth and advancement
- Valuesdriven company culture promoting teamwork and excellence
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a preemployment background check and drug screening
- At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutionsoriented
- Proactive customer service approach
- Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records._
Requirements:
- Must be over 18 years of age and successfully pass a preemployment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutionsoriented
- Proactive customer service approach
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