District Manager - Lombard, United States - Teriyaki Madness
Description
Teriyaki Madness is a fast-casual Asian concept satisfying guests with damn delicious, huge, made-to-order teriyaki bowls customized with all-natural, fresh ingredients and 7 house-made flavorful sauces.
We serve delicious bowls that also happen to be healthy, but warningthey're highly addictive.Job summary:
Be responsible for the operations and results of a district for Teriyaki Madness restaurants in Chicago suburbs. Maintain the highest levels of integrity. Be a role model for the team.
Work Environment:
Teriyaki Madness Restaurants, your home office - drive between restaurants
Essential Functions:
-
Lead - _Ensure that others are inspired to learn more, do more and become more._
- Be the leader that you want your managers to be
- Address issues in the district with respect, empathy and strength
- Demonstrate integrity
- Drive the Company Culture throughout the District
Staff - _Make sure that all units have the appropriate levels of trained staff_
- Determine your ideal and actual staffing levels
- Build and execute staffing plans per restaurant with manager
- Hire management level personnel
- Discipline management level personnel
- Ensure that managers are following the proper discipline process with their teams
Develop - _Make sure that the team in your district has the training and capability to succeed at their job._
- Build and execute training plans per restaurant
- Have a development plan for all the managers in the District
Execute - _Ensure that units are executing Brand and Business systems to a high level of excellence and according to standard and policies_
- Have a clearly defined process to followup
- Document and clearly communicate any opportunities
Maintain - _Ensure that equipment and buildings in the district are clean and in good working order_
- Make sure that Maintenance logs are in use and taken care of in a timely basis
- Follow company policy on R&M expense approvals
Market_ - _Own the Local Store Marketing (LSM) efforts in the District_
- Co-Create LSM plan with Unit Managers
- To reach out to the local community to find opportunities to integrate and participate
- Propose to franchisee ideas for LSM
Collaborate -_To accomplish the company's objectives and mission_
- With your Restaurant Managers
- With the above store team
- With vendors and service providers
- Work with training unit to assist in Manager training
- Ensure that staff is properly trained by Management team
- Ensure that Training Checklists are executed with all team members
-
Plan_ _
- Utilize all information and resources available to create an effective daily/weekly plan to achieve strategic and financial results in all units_
- Review and analyze reports
- Prioritize actions
- Execute plan
- Participate on Annual Business plan
- Develop and execute a District plan by unit and by Unit Leader
- Report updates, outcomes, challenges and needs
Direct Responsibilities at District Level:
- Sales growth
- Develop and implement strategies to achieve sales targets and drive business growth
- Product & Labor Cost control
- Staff (levels, turnover, training & morale)
- Speed & quality of Service
- Customer Feedback Report performance (SMG)
- Health Inspection compliance & Brand Standards met (Brand Audit)
- Ensure compliance with company policies, procedures, and standards
- Conduct structured unit visits submit at least one visit evaluation form per unit per week.
- Employee feedback survey
- RESULTS REPORTING
- Daily followup with units
- Document every store visit and provide feedback to Manager
- Cover shifts when needed (missing GM or emergencies)
- Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness
- Provide leadership and guidance to managers and their teams
- Monitor and analyze key performance indicators to identify areas for improvement
- Collaborate with crossfunctional teams to develop and execute strategic plans
- Conduct regular meetings with managers to review performance, provide feedback, and address any issues or concerns
- Manage budgeting, forecasting, and profit loss analysis for the district
- Identify opportunities for process improvement and implement best practices across the district
Schedule Requirements:
_
Min 50 hours p/week - 5-6 days p/week_
- Work at least 2 nights and one weekend day/night
- Visit stores at least 2x per week per store
- No less than 4 hours per restaurant visit
- Submit weekly schedule plan by Monday
- Send it by Tuesday
Service Commitment:
_
Sense of urgency on critical tasks delegated_
- Maintain a positive attitude and provide excellent service to internal and external customers
- Exhibit Team player behavior, by supporting others when needed.
- Ability to be flexible in all situations based on business need
- Collaborate with Unit Managers, fellow Managers and above store team members and vendors.
- Strong leadership skills with the ab
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