Project Coordinator - Fontana, United States - Tournesol Siteworks LLC

Tournesol Siteworks LLC

Verified Company

Fontana, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Customer Success Coordinator:

Department:
Operations

Reports to:
Project Coordinator Manager

Location:
Union City, CA, Fontana, CA, or Port Orchard, WA

Experience: 2 to 5 years

Job Type:
Full Time (non-exempt)

Education:
Min. High school diploma

Travel:
Less than 10%

About Us
Tournesol Siteworks is a national manufacturer of landscape products for green buildings based in the San Francisco Bay Area.

We're a growing company, with manufacturing facilities in California, Washington and Texas, working on environmentally-conscious commercial construction projects across the U.S and Canada.

We're a tight-knit group looking for a real team player.

About the Team
The Customer Success Team is currently seeking a Project Coordinator to work at one of our manufacturing locations.

The Sales Team consists of Specification Advisors, Project Advisors and Estimators.

The Project Coordinators work together with Sales and Production to coordinate, and process all orders, large and small, simple and complex.

About the Role

Essential Duties and Responsibilities

Order Entry
Order Confirmation (colors, textures, samples)
Approval Verification
Leadtime Coordination with Production Group
Order Status updates
Coordinates payment and enforces agreed payment terms
Delivery & Tracking
Coordination of unusual freight arrangements, follow up
Delivery Notifications
Responding to basic inquiries
Pricing
Availability / Inventory
Color & Texture options
Product returns and exchanges
Log information from client contacts in Salesforce CRM

Necessary Skills

Excellent communication skills, both oral and written
Ability to multitask, prioritize and manage time effectively
Excellent interpersonal skills to create positive interactions with customers and team members
Ability to think quick, research and troubleshoot to provide resolutions to customers
Experience with Salesforce CRM preferred
Ability to remain calm and in control, even when under pressure
Regular attendance is critical

Physical Demands
Sedentary work.

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

The worker is required to have close visual acuity to perform an activity such as:
preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless accommodation would cause undue hardship to the business.

Benefits

Competitive Salary
Paid time off
Paid holidays
Medical, dental, vision, disability and life insurance
401k with employer match

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The pay range for this position is $45,000 - $72,000 annually. Pay within this range varies by work location and may also depend on tenure, job-related knowledge, skills, and experience.

Tournesol Siteworks provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.

In addition to federal law requirements, Tournesol Siteworks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.