- Email Communication: Develop and execute email communication strategies to effectively engage internal and external stakeholders. Create and distribute compelling email campaigns, newsletters, announcements, and updates to ensure timely and relevant communication.
- Visual Content Creation: Design visually appealing and impactful presentations using PowerPoint or similar tools to support internal and external communication needs. Develop engaging visuals, graphics, and illustrations to enhance the effectiveness of communication materials.
- Video Script Creation: Collaborate with stakeholders to conceptualize, script, and storyboard video content for internal and external audiences. Write clear, concise, and compelling video scripts that effectively convey key messages and align with organizational objectives.
- Social Media Content Development: Assist in the development and execution of social media content strategies to enhance brand visibility and engagement across various platforms. Create engaging and shareable content, including posts, graphics, videos, and other multimedia assets, to drive audience interaction and participation.
- Content Coordination and Collaboration: Collaborate with cross-functional teams, including Marketing, HR, Sales, and Operations, to ensure alignment of messaging and consistency in communication efforts. Provide support and guidance to internal stakeholders on communication best practices, messaging, and content development.
- Analytics and Optimization: Monitor and analyze the performance of communication campaigns, email open rates, click-through rates, and social media engagement metrics. Identify opportunities for optimization and improvement based on data insights and audience feedback.
- Maintain regular and punctual attendance.
- Bachelor's degree in communications, Marketing, Journalism, or related field; relevant experience may be considered in lieu of a degree.
- 3 years of prior relevant experience.
- Proven experience in creating and executing email communication campaigns, visual presentations, and social media content in a professional setting.
- Proficiency in Microsoft Office Suite, particularly PowerPoint, as well as email marketing platforms such as Mailchimp, Constant Contact, or similar.
- Proficiency in Adobe photoshop
- Strong writing, editing, and storytelling skills, with the ability to tailor messaging to different audiences and platforms.
- Experience in video scripting and production, including storyboarding and directing, is highly desirable.
- Knowledge of social media trends, platforms, and best practices for content creation and community management.
- Excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment.
- Creative thinking, problem-solving abilities, and a passion for effective communication and storytelling.
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Communications Specialist, Talent - Henderson, United States - Freedom Mortgage
Description
Summary:
The Communications Specialist, Talent & Engagement, plays a crucial role in crafting and disseminating effective communication materials across various channels within the organization. This position is responsible for creating compelling email communications, visually engaging presentations, video scripts, and social media content to effectively convey key messages and enhance organizational communication efforts. By leveraging creative skills, strategic thinking, and collaborative partnerships, this role contributes to fostering meaningful connections with stakeholders and driving positive brand perception and engagement.
Essential Job Duties and Responsibilities:
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position is an individual contributor with no direct reports.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Certificates, Licenses, Registrations :
None Required
Language Skills:
Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Customer Service Relationships:
Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
Work Complexity:
Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
