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Rock Hill

    Process Training Specialist - Rock Hill, United States - West Marine

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    Retail
    Description

    The Distribution Process Training Specialist plays a vital role in ensuring the efficiency and effectiveness of distribution operations within the organization. Their main responsibility is to develop and implement technical training programs customized to the specific needs of distribution personnel, equipping them with the essential skills and knowledge needed for the seamless flow of goods through the distribution network.

    Key Responsibilities:

    • Collaborate with Operations Leadership and Subject Matter Experts to identify training needs and objectives.
    • Contribute to designing comprehensive training programs covering various aspects of distribution processes like inventory management, order fulfillment, shipping procedures, and warehouse safety.
    • Develop training materials including manuals, presentations, videos, and interactive modules.

    Training Delivery Approach:

    • Conduct engaging and informative training sessions for distribution staff in group and one-on-one settings.
    • Utilize diverse training methods and tools to cater to different learning styles and preferences.
    • Monitor trainee progress and offer constructive feedback for better understanding and skill development.

    Continuous Enhancement:

    • Regularly evaluate the effectiveness of training programs through assessments, feedback surveys, and performance metrics.
    • Identify areas for enhancement and update training materials and methodologies accordingly.

    Compliance and Safety Focus:

    • Ensure training programs align with relevant regulatory requirements and industry standards.
    • Highlight adherence to safety protocols during training to enhance safety in the distribution environment.

    Documentation and Reporting Duties:

    • Maintain accurate records of training activities, including attendance, evaluations, and certifications.
    • Produce reports on training effectiveness, participant progress, and any encountered issues or challenges.
    • Regularly communicate with Leadership to update on training initiatives and outcomes.

    Requirements:

    High School Diploma or equivalent required

    Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or equivalent experience in a related field preferred

    Experience:

    Demonstrated experience in distribution operations, preferably in a supervisory or training role for at least 3 years.

    Thorough understanding of distribution processes, inventory management principles, and warehouse operations.

    Skills:

    Outstanding communication and presentation skills to explain complex concepts clearly.

    Strong attention to detail and organizational skills to manage training materials effectively.

    • Commitment to continuous learning and professional development in the field of distribution and logistics.

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