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Grand Rapids

    Ophthalmic Technician - Grand Rapids, United States - Eye Care Partners

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    Description

    Title:
    Ophthalmic Technician


    Company:
    Vitreo Retinal Associates


    Location:
    Grand Rapids, MI


    Travel:
    Travel to our office in Kalamazoo, MI may be required as needed. We do pay mileage reimbursement


    Perks:

    • Full Benefits Package - Medical, Vision, Dental and Life Insurance
    • 401k + Employer Matching
    • Paid Time Off and Paid Holidays
    • Paid Maternity Leave
    • Optical Education Reimbursement
    • Competitive Base Pay

    Hours:

    • Full Time
    • Our offices are open from Monday-Friday 8am-5pm. You may need to work a little earlier/later as needed.

    Requirements:

    • High School Diploma or GED Equivalent
    • Favorable result on Background Check
    • Basic computer skills
    • Strong customer service skills
    • Excitement to learn and grow

    Essential Functions:

    • Facilitate patient flow
    • Assist the doctor in preliminary testing
    • Verify medical and vision insurances
    • Effectively communicate with patients, doctors, and managers
    • Answer inquiries through phone, email, and in-person requests


    An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit.

    This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

    Essential Duties and Responsibilities


    • Provide exceptional customer service during every patient encounter (in person or via phone)
    • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
    • Practice urgency at all times with patient's time, as well as doctor's time and schedule
    • Comply with all company policies and procedures including HIPAA
    • Verify patient information by interviewing patient
    • Recording medical history, current medications and confirming purpose of visit
    • Records all data in the patient's Electronic Medical Record (EMR)
    • Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
    • Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
    • Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
    • General office duties and cleaning to be assigned by manager
    Other Skills and Abilities


    • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
    • Ability to work weekends when applicable
    • Desire to gain industry knowledge and training
    • Demonstrates initiative in accomplishing practice goals
    • Ability to grow, adapt, and accept change
    • Consistently creating a positive work environment by being team-oriented and patient-focused
    • Commitment to work over 40 hours to meet the needs of the business
    • Ability to interact with all levels of employees in a courteous, professional manner at all times
    Physical Demands


    • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
    • The employee is frequently required to stand, walk, and sit
    • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
    • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
    Education and/or Experience


    • High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience
    • Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred


    If you need assistance with this application, please contact Please do not contact the office directly - only resumes submitted through this website will be considered.

    EyeCare Partners is an equal opportunity/affirmative action employer.

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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