Virtual Assistant - Houston, United States - 99 Drive

Description

Virtual Assistant (Fully Remote Anywhere in US)

Job Type:
Contractor ($12-15/hour DOE)


Who You Are:

Are you in search of a flexible work schedule without having to leave the comfort of your home? Are you free for a few hours during the middle of your day? If you're a strong communicator who is friendly and engaging over the phone and comfortable making outbound calls as a secret shopper, then we'd love to have you on our team


Skills:

• Well spoken, energetic, and enthusiastic.
• Excellent phone communication skills.
• Strong problemsolving abilities.
• Solid organizational & time management skills.
• Proactive attitude & willingness to be trained.

Requirements:

• Live outbound phone calls are only conducted on Mon, Tues & Wed between the hours of 10AM 4PM local time. You have considerable freedom as to when the calls can be completed.
• 510 hours per week to start with the possibility of more hours as business demands increase.
• Must provide your own computer (headset is helpful, but not required).
• Access to reliable high speed internet connection (minimum 25 Mbps).
• Required Education: High school or equivalent.

Responsibilities:

• Make outbound phone calls using a script on a recorded line.
• Display professional telephone etiquette and communication skills under all conditions and circumstances.
• Meet call volume and quality parameters, typically 810 phone calls per hour.
• Collaborate with the operations and product teams to provide meaningful feedback.

About us:

LeadVantage is the automotive industry's first and only mystery shopping solution powered by Artificial Intelligence.

In addition to Live Phone shops, we use artificial intelligence to shop Sales, Trade-In and Service lead channels and provide a comprehensive report on the dealer's follow-up performance.