Program Manager, Release Train Engineer - Boston, United States - Blue Cross Blue Shield of Massachusetts

Description

What We Need

An energetic Release Train Engineer to drive performance across multiple Scrum teams on complex initiatives that impact multiple business areas. Focused on bringing new and innovative solutions to fruition across the entire product lifecycle. This role will also play a key role in driving the next level of agile transformation for the Value Stream. Ideal candidate is comfortable in both technical deep dive conversations, as well as executive business presentations.

This role is eligible for our Flex persona.

Your Day to Day

• Owns and maintains Value Stream Jira workspaces, including agile roadmaps and release planning
• Delivers multiple complex initiatives, each of which may impact multiple business areas
• Helps the Product Owner enact effective backlog grooming techniques; facilitates sprint planning, daily scrum and sprint retrospectives; produces sprint burndown and other metrics
• Ensures that milestones and releases deliver business value/outcomes
• Identifies, communicates, and escalates (as necessary) impediments and roadblocks across multiple, interdependent streams of work
• Focuses on the needs of the team. Spends time one on one with Scrum Masters and Product Owners to understand team's unique styles; coaches teams to higher performance
• Collaborates in a cross-functional matrixed environment; actively builds relationships with stakeholders
• Acts as a servant leader and agile coach to team members throughout value stream with a focus on continuous improvement
• Supports and/or delivers executive presentations
• Manages timeline and financials along with risks, issues, decisions, and changes
• Liaises with architecture and operations when there are dependencies to systems and infrastructure

*This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We're Looking for:

• Demonstrated experience managing multiple time-sensitive, complex initiatives, involving multiple stakeholders and/or external vendors
• Knowledge of technology applications and software engineering in areas such as, data, analytics, business intelligence products, applications, platforms and/or systems, API, EDI and integration platforms
• Track record of adopting agile mindset and coaching best practices
• Excellent facilitation skills with ability to engage audience and drive active participation
• Proven time management skills and ability balance competing priorities
• Servant leader mindset to optimize team performance and collaboration

The ideal candidate would be:

• Comfortable with managing strong personalities and external vendor relationships.
• Experienced with technical initiatives, with an understanding of APIs, development, etc.
• Experience with technology operations process and terminology for methodologies supporting business and technology collaboration, intake documentation, and/or handoffs; experience with project scoping, requirements, and user stories preferred.
• Demonstrated experience managing projects/products using both traditional waterfall and agile/sprint methodologies.

What You Bring:

• 8+ years of demonstrated IT project management experience, including technical cloud-based vendor integrations
• Proficiency for project management skills, Agile processes, quick learning capability, self-starter, and good communicator
• Healthcare experience with strong coaching, collaboration, enablement and listening skills
• Release Train Engineer Certified, by an industry recognized organization like SAFe
• 2-4 Years experience as an RTE within a healthcare technology organization
• SAFe SPC certification a plus
• Expert skills in development of user stories, Jira, and Confluence management.
• Bachelor's degree in technology or related major; Masters' Degree a plus

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit

#LI-Hybrid

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.