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    IAM SailPoint Support Analyst - Reston, United States - Technology Ventures

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    Description
    IAM SailPoint Support Analyst -
    Job Description
    About the Role:
    • This team is looking for a detailed orientated person to execute data processes. They need to be able to follow directions on the processes that they are taught.
    Responsibility
    • Assist internal customers in resolving access issues, run L1 processes, access bulk loads.
    • Ensure that L1 processes are in compliance with audit.
    Skills required
    • 1-3 years of related experience
    • Technical and Business Experience in IAM world - Specifically with SailPoint IIQ
    • Implementing and Managing IAM Governance Solutions
    • Experience in IAM Operations - Issues Triaging, User Communication, Solution Implementation
    • Analytical Background
    • Operational background
    • Microsoft Suite Applications
    • SharePoint
    • Data Analysis
    • Excellent communication skills
    • Excellent time management skills
    • Experience in customer service
    • Attention to detail
    • Problem Solving and Process Improvement knowledge
    • Experience with SailPoint administration (Nice to have but not required)
    • Experience with Data Analysis


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