Dealer Operations Analyst - Troy, United States - Entrega

Entrega Troy, United States

3 weeks ago

Technology / Internet

Description

Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges.

Job Position Summary:

The Dealer Operations Analyst provides support services to clients for custom and dynamic web-based software products. This role will utilize skills to troubleshoot and resolve technical issues and customize settings to optimize software applications' performance for the customer.

Responsibilities and Duties:

Review, troubleshoot, and resolve issues regarding software application performance for clients; escalates when appropriate.
Respond with urgency to all inbound queue activity (phone and email).
Timely and accurate documentation of all Dealer interactions, feedback, actions taken, and next steps needed.
Communicate professionally with project partners. This includes multiple 3rd party vendors, internal team members, OEM, and dealer clients.
Proactively communicate with customers to generate and/or gather onboarding and setup information; complete website configuration and ensure service optimization by leveraging thorough analysis of application configuration.
In addition to the responsibilities and duties listed above, this position may be required to perform other duties as required to support the needs of the department or organization. These duties may vary based on business needs and may include additional responsibilities.

Qualifications:

Ability to work independently as well as in a team environment.
Capable of managing multiple tasks and projects simultaneously.
Comfortability working under pressure or strict deadlines.
Demonstrated ability to solve problems and formulate recommendations.
Excellent communication skills.
Exceptional attention to detail.
Outstanding writing and analytical-thinking skills.
Passion for learning and personal growth, specifically when it comes to technology.
Possess organizational and prioritization skills.

Servicing Operations Analyst

2 days ago

Flagstar Bank Troy, United States

The Servicing Operations Analyst – Cash Processing will perform diversified functions utilizing multiple systems and applications to successfully perform a variety of mortgage and consumer loan servicing cash related transactions, research and reporting. The responsibilities incl ...
Operations Lead Analyst

2 hours ago

The Cigna Group Bloomfield, United States

**Primary Responsibilities**: · Responsibilities include leading external audit vendors, brokers and clients to understand audit rights and processes from start to finish. Lead negotiations of audit scopes for various audit types including Benefit Implementation Audits (BIA), Fin ...
IT Operational Analyst

3 weeks ago

Magna Powertrain Sterling Heights, United States

Group Introduction · Advancing mobility. Making automotive technology that is smarter, cleaner, and safer, while still fun to drive. And making it for everyone. That's what we're passionate about at Magna Powertrain. We do it by creating world-class powertrain solutions for conv ...
Servicing Operations Analyst – Cash Processing

4 days ago

Flagstar Bank Troy, United States Full time

Position Title · Servicing Operations Analyst – Cash Processing Location · Headquarters-Troy, MI Job Summary · The Servicing Operations Analyst – Cash Processing will perform diversified functions utilizing multiple systems and applications to successfully perform a variety ...
IT Applications Analyst

2 weeks ago

Regeneron Pharmaceuticals Inc. Troy, United States

As a IT Applications Analyst, a typical day might include the following: · **Support and maintain IT Training & Learning systems including**: Learning Management System (LMS), VR, AI, and more. · Work with business stakeholders to implement new training solutions in a manufacturi ...
Operations Analyst

3 days ago

Amentum Warren, United States Full time

Amentum is currently seeking a qualified candidate to serve as an Operations Analyst in the Project Lead Integration Office, PEO Combat Service & Combat Service Support (PEO CS&CSS). This position is currently hybrid, typically with one day weekly in the office at the Detroit Ars ...
Operations Analyst

2 weeks ago

Amentum Warren, United States Full time

Amentum is currently seeking a qualified candidate to serve as an Operations Analyst in the Project Lead Integration Office, PEO Combat Service & Combat Service Support (PEO CS&CSS). This position is currently hybrid, typically with one day weekly in the office at the Detroit Ars ...
Operations Analyst

1 week ago

Amentum Warren, United States

**Amentum is currently seeking a qualified candidate to serve as an Operations Analyst in the Project Lead Integration Office, PEO Combat Service & Combat Service Support (PEO CS&CSS). This position is currently hybrid, typically with one day weekly in the office at the Detroit A ...
IT Business Operations Analyst

3 weeks ago

Stefanini Dearborn, MI, United States

Stefanini Group is hiring · Stefanini is looking for an IT Business Operations Analyst, Location: Dearborn, MI · For quick apply, please reach out Rahul Kumar at · Open to W2 candidates only · The IT Business Operations Analyst will support the Manager, Strategy, and Integrati ...
Operations Analyst

4 days ago

Amentum Warren, United States

Amentum is currently seeking a qualified candidate to serve as an Operations Analyst in the Project Lead Integration Office, PEO Combat Service & Combat Service Support (PEO CS&CSS). This position is currently hybrid, typically with one day weekly in the office at the Detroit Ars ...
Operations Business Systems Analyst

3 weeks ago

Stefanini Dearborn, MI, United States

Stefanini is looking for an IT Business Operations Analyst, Location: The IT Business Operations Analyst will support the Manager, Strategy, and Integration in collaboration with our IS IT colleagues to organize, support, & monitor business operations and performance of the Indus ...
Treasury Operations Analyst

3 weeks ago

General Motors Warren, United States

Description · Work Arrangement · This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center - Cole Engineering Tower, Warren, MI, three times per week, at minimum. · The Role · The Treasury Operations Analyst ...
Business Operations Analyst

2 weeks ago

SIEMENS AG Hamtramck, United States

Include working with internal sales end-users, management and executives through support of targeting list requests from Sales Org as well as standard data clean-up of CRM for Americas Zone. Responsibilities: Field net new data requests from Sales Or Operations Analyst, Business ...
Operations Specialist/Analyst

2 weeks ago

Kelly Services, Inc. Farmington, United States

At Kelly, were passionate about helping you find a job that works for you. How about this one? Were seeking an Operations Specialist to work at a premier financial institution in Farmington Hills. With us, its all about finding the job thats jus Operations Specialist, Operations, ...
Junior Intelligence Analyst

1 week ago

General Dynamics Information Technology Sterling, United States

Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret · Clearance Level Must Be Able to Obtain: · Top Secret/SCI · Suitability: · Public Trust/Other Required: · Job Family: · Intelligence · Job Qualifications: · **Skills**:Databasing, Document Rese ...
Counter Threat Finance

1 week ago

Amentum Sterling, United States

**Counter Threat Finance Analyst** · **Responsibilities**: · - Support Threat Finance Intelligence (TFI) analysis and facilitate INDOPACOM and other DoD CTF activities throughout the INDOPACOM AOR. Support law enforcement agencies in ways that also support INDOPACOM and DoD prior ...
IT Business Operations Analyst

2 weeks ago

Stefanini Group Dearborn, United States

Details: · Stefanini Group is hiring · Stefanini is looking for an IT Business Operations Analyst, Location: Dearborn, MI · For quick apply, please reach out Rahul Kumar at · Open to W2 candidates only · The IT Business Operations Analyst will support the Manager, Strategy, a ...
Business Development and Proposal Analyst

2 weeks ago

Dfuse Technologies, Inc. Sterling, United States

Business Development and Proposal Analyst · Location: Hybrid or Remote · SUMMARY · ESSENTIAL DUTIES AND RESPONSIBILITIES · - Supports the goals of our business development department. Must be able to independently support all BD, capture, and proposal activities. · - Knowledge of ...
Logistics Analyst- 1st Shift

3 weeks ago

GXO Logistics Sterling, United States

**Logistics at full potential.** · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On ...
Business Operations Analyst

6 days ago

RingCentral Detroit, United States

Business Operations Analyst · Job Type:Full-Time, Exempt · Location:Belmont, CA / Remote · Department:Customer Care Operations · RingCentral, Inc.(NYSE: RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-ef ...