Server - Hearne, United States - Avantic Lodging Enterprises

Avantic Lodging Enterprises

Verified Company

Hearne, United States

6 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Full-time or Part-time - Evenings and overnights**
Set up an interview by calling Ext 400

Job Summary

The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments.

May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register.

They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol.

Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations)
Food Handlers certification (must comply with State regulations)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, highpressure situations.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must maintain composure and objectivity under pressure.

Job Duties & Functions

Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
Be familiar with the organization of the restaurant and lounge and know the function of each job position.
Have a thorough knowledge of menus and specials in the restaurant.
Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
Clear, clean and reset tables as needed.
Be familiar with the operation of the P.O.S. system.
Carry out cashiering functions in closing checks and end of shift paperwork.
Perform opening and closing procedures, and side work duties according to station rotation assignment.
Ensure that tables and side stands are kept stocked, tidy and clean.
Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
Be familiar with the organization of Avantic Lodging Enterprises Hotels and know the function of each department.
Attend meetings as required by management.
Perform any other duties as requested by management.

Working Conditions/Environment
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Frequency Grid

N = Not Anticipated: 0%

O = Occasionally: 1-33% (per shift)

F = Frequently: 34-66% (per shift)

C = Constantly: 67-100% (per shift)

Work Environment of Job

Frequency:
C

Frequency:
N

Frequency:
N

Frequency:
F

Frequency:
N

Frequency:
N

Frequency:
O

Frequency:
O

Associate is required to function in narrow aisles or passageways.

Frequency:
F

Associate is exposed to infectious diseases.

Frequency:
N

None:
Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).

Frequency:
F

Physical Requirements of Job

Climbing:

Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.

Frequency:
N

Balancing:
Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.

Frequency:
C

Stooping:
Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.

Frequency:
O

Kneeling:
Bending legs at knee to come to rest on one or both knees.

Frequency:
O

Crouching:
Bending the body downward and forward by bending leg(s) and spine.

Frequency:
N

Crawling:
Moving about on hands and knees or hands and feet.

Frequency:
F

Reaching:
Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).

Frequency:
C

Standing:
Remaining upright on