Resort Pool Security - Tempe, United States - Marriott Phoenix Resort Tempe at the Buttes
Description
Qualifications:
- Must be 18 years of age or older
- Must be able to clearly and pleasantly communicate both verbally and in writing in with guests, management and coworkers, both in person and by telephone/radio
- Ability to think clearly, quickly and make concise decisions
- Able to stand and walk for the duration of shift, up to 8 hours a day
Responsibilities:
- Empathetically listen to guest inquiries and provide appropriate responses, while upholding life safety requirements of the pool area
- Monitor all guests and associates entering and leaving the pool area
- Ensures all guests entering have the proper wrist bands; communicate and uphold pool entry protocol to support all life safety requirements
- Conduct bag checks to ensure no prohibited items are brought to the pool area
- Performs Security Patrols around the gate entrances
- Responds immediately to emergency incidents and Security requests
- Ensures the safety of our guest, associates, and hotel property at all times
- Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures
- Performs other duties as assigned by management
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