Jobs
>
Doral

    Technical Account Manager/ Technical Account Director - Doral, United States - Globant Commerce Studio

    Globant Commerce Studio
    Globant Commerce Studio Doral, United States

    2 weeks ago

    Default job background
    Description
    Company Description

    Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core.

    The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.


    As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.


    Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

    Job Description


    The Solution Consultant (Pre Sales) role is critical to the overall success of the deal cycle for Commerce opportunities; the Solution Consultant at Globant Commerce Studio has a mix of Business, Commercial & Technology expertise, that consults with clients to understand their business challenges in online Commerce, and guides them to possible solutions that we can implement to solve the problem statement.

    1.

    Deal & Commercial Management
    Coordinate briefing with the Sales lead to understand the deal opportunity.
    Allocate the appropriate resource required to work on the deal.
    Review and manage the Jira Solution Consulting board to effectively manage workload.
    Create Solution Consulting plan with all of steps required to move to a decision
    Creation of Solution Consulting Strategy as a response back to the customer
    RFP documentation review and management.
    Lead, direct and coordinate the team to deliver all the relevant deliverables for the deal
    Lead, direct and coordinate the team to shape solution options.
    Review and interrogate estimates and project plans created by the team
    Creation of project plans* (If the person has a project management background)
    Create a team profile in relation to the estimates and project plan.
    Devise commercial options to present to the customer with relevant internal approvals.
    Shape the narrative and story to play back to the customer.
    Create the presentation/proposal to share with the customer.

    Work with the Sales team to understand any feedback from the proposal and ideate on ways to ensure the deal is closed.

    Responsible for writing the solution contained in the SOW document, working closely with the Sales Director who is ultimately accountable.

    Responsible for detailing out the solution as part of the Sales to Delivery handover.
    Partake in retrospectives and ensure learnings and documented and will inform future deals.

    2.

    Commerce Solution Advisor
    Interact with the customer and undertake research to understand the customer pain points and challenges.
    Input information into the central repository so anyone who touches the account understands the background.
    Challenge the customer regarding what they are looking to achieve and design/implement (where appropriate)
    Keep up to date with the commerce landscape and key technologies including but not limited to Adobe, Salesforce, Commerce Tools, SAP Hybris, Shopify, VTEX
    Evaluate which technologies may be most appropriate to present/share with the customer.
    Keep on top of industry trends and topics.
    Provide thought leadership for customer and prospect presentations
    Provide Commerce Strategy that demonstrates experience improvements, business growth and technology innovation.

    3.

    Team Management
    Lead, direct and mentor a team of Solution Consultants.
    Provide constructive feedback for team and individual growth
    Review and approve proposals before they are presented or sent to prospects / customers
    Create and continually evolve tools and processes for the team

    Qualifications
    Project Management, Sales, or Technical qualifications are advantageous
    Salesforce Commerce Cloud & Adobe Commerce Cloud accreditations will be looked on favourably.

    Hard/Technical Skills
    Highly organised
    Business Strategy
    Commerce Strategy
    High Level understanding of the commerce platforms available in the market
    Good understanding of commerce ecosystem
    High level understanding of software development and its different components
    High level understanding of solution architecture

    Soft Skills
    Emotional intelligence
    Strong written and verbal communication skills
    Effective time management skills
    Strong interpersonal skills
    Ability to collaborate with all departments and functions across the organisation
    Strong negotiation and persuasion skills
    Strong active listening skills
    Strong problem-solving skills
    Quick learner and ability to absorb information

    Experience
    Previous experience in Solution Consulting / Pre Sales is desirable OR
    Previous experience in Project Management OR
    Previous experience in Account Management

    Additional Information

    Salary Range:
    Annual $ 100,000-140,000 USD

    Dare to be different

    Videos To Watch

    #J-18808-Ljbffr
  • Vi Living

    Director of Accounting

    2 weeks ago

    Vi Living Doral, United States

    Overview: · Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. · What We Offer: · Competitive pay · Exceptional benefits · Generous Paid Time Off - start accruing on day one · 40 ...

  • Wyndham Hotels & Resorts

    Account Director

    1 week ago

    Wyndham Hotels & Resorts Doral, United States

    Job description: · Why Wyndham? · By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owner ...

  • Wavemaker

    Account Director

    2 weeks ago

    Wavemaker Doral, United States

    Media Planning & BuyingHybrid Remote , Miami,Florida · Wavemaker is an agency of GroupM, the leading global media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Account Director to ...

  • MediaCom

    Account Director

    2 weeks ago

    MediaCom Doral, United States

    Essencemediacom is an agency of GroupM, the leading global media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Account Director to join us. · Role Overview · The Account Director ...

  • EssenceMediacom

    Account Director

    2 weeks ago

    EssenceMediacom Doral, United States

    · Position at EssenceMediacom · Essencemediacom is an agency of GroupM, the leading global media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Account Director to join us. · Ro ...

  • EssenceMediacom

    Account Director

    1 week ago

    EssenceMediacom Doral, United States

    · Essencemediacom is an agency of GroupM, the leading global media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Account Director to join us. · Role Overview · The Account Dire ...

  • StartUs GmbH

    Account Director

    2 weeks ago

    StartUs GmbH Doral, United States

    We are looking for an Account Director to join our Latam Partner Sales Team. We are are seeking someone with a history of revenue generation, great teamwork spirit and passion for online media sales and innovation. This role will be based in Miami. Above all, your work will impac ...

  • Nike Communications

    Account Director

    1 week ago

    Nike Communications Doral, United States

    About Us · Established in 1984 and celebrating its 40th Anniversary this year, Nike Communications is a female-founded creative communications firm specializing in the marketing of prestige brands. We create meaningful connections between some of the world's most iconic brands a ...

  • Nike Communications

    Account Director

    2 weeks ago

    Nike Communications Doral, United States

    Job Description · Job Description · About Us · Established in 1984 and celebrating its 40th Anniversary this year, Nike Communications is a female-founded creative communications firm specializing in the marketing of prestige brands. We create meaningful connections between som ...

  • Nike Communications

    Account Director

    1 week ago

    Nike Communications Doral, United States

    About Us · Established in 1984 and celebrating its 40th Anniversary this year, Nike Communications is a female-founded creative communications firm specializing in the marketing of prestige brands. We create meaningful connections between some of the world's most iconic brands an ...

  • Paymentus

    Account Director

    3 weeks ago

    Paymentus Doral, United States

    JOB OVERVIEW · The Accounting Manager is responsible for driving timely and accurate monthly, quarterly, and annual reporting, as well as managing the general ledger. The individual also helps guide process improvement and system development aimed at strengthening the overall in ...

  • Corecruitment

    Accounting Services Director

    2 weeks ago

    Corecruitment Doral, United States

    Accounting Services Director · Canada or USA Remote · $150,000 USD · Client : · Our client has an incredible growth story, offering their customers a unique and amazing service. They're expanding their business even further and they're now looking for an Accounting Services D ...

  • Wencor Group

    Regional Account Director

    1 week ago

    Wencor Group Doral, United States

    Job Details · Job Location · WENCOR - MIAMI FL - DORAL, FL · Description · Overview of the Position: · The Regional Account Director aggressively pursues relationships at our customer's senior level to cultivate opportunities to extend additional Wencor Distribution and PMA p ...

  • Instawork

    Director of Account Management

    2 weeks ago

    Instawork Doral, United States

    At Instawork, we're driven by our vision to create economic opportunity for local businesses and skilled hourly professionalsin communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we're looking for top talent ...

  • Demand Factor, Inc.

    Account Director, Enterprise

    2 weeks ago

    Demand Factor, Inc. Doral, United States

    Account Director (Enterprise & Mid-Market) · Full-time · DemandFactor is a customer-centric organization that is revolutionizing the B2B tech industry by aligning our success to the success of our clients and sharing in the upfront risk of the demand-gen buying process. What set ...

  • Jeeter - a DreamFields Brand

    National Cost Accounting Director

    3 weeks ago

    Jeeter - a DreamFields Brand Doral, United States

    National Director of Cost Accounting · About DreamFields Brands: DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high quality, innovative produc ...

  • MongoDB

    Director, Relationship Account Management

    3 weeks ago

    MongoDB Doral, United States

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion ...

  • GroupM

    Account Director Hybrid Remote

    2 weeks ago

    GroupM Doral, United States

    Media Planning & BuyingHybrid Remote , Miami,Florida · Wavemaker is an agency of GroupM, the leading global media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Account Director to ...

  • Antenna Group

    Account Director, Real Estate

    1 week ago

    Antenna Group Doral, United States

    Antenna Group is a mission-driven integrated PR and Digital Marketing agency. We partner with companies at the heart of global conversations addressing the world's biggest climate, real estate, and health-related opportunities. · As leaders in these spaces for over a decade, we a ...

  • eWave Commerce

    Technical Account Manager/ Technical Account Director

    2 days ago

    eWave Commerce Doral, United States

    Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in ...