- Serve as the subject matter expert of customer onboarding, providing centralized focus on accelerating sales resulting from new business deals.
- Develop the Win Ramp program in accordance with the expanded business requirements and own the program end-to-end including having organizational accountability to ramp outcomes.
- Drive internal Win Ramp meetings for targeted strategic customer programs, facilitating cross-functional team support and warranting accountability of action-owners.
- Provide centralized, strategic oversight of newly-won customer programs to ensure successful, swift ramps - including programs that are generated through Sales (BD/AM), digital tools (Partner Portals), and strategic partnerships (GPO/marketplace).
- Contribute to various business programs, such as Deal Strategy, with relevant insights alongside Sales Engineering & Customer Success leadership.
- Lead the development of the eComm Playbook, working closely with Sales Engineering leadership, various internal stakeholders, and SME-contributors.
- Serve up actionable insights and recommendations in accordance with the Playbook throughout the customer lifecycle - offering strategic guidance to optimize new customer setups as well as solutioning to reduce complexity for existing programs.
- Serve as a subject matter expert on Staples' program & eCommerce offerings and capabilities to build customer programs, offering direct support to Sales and internal stakeholders.
- Collaborate closely with key internal partners, including Marketing, Digital, and Transformation teams, to execute the capabilities roadmap and go-to-market strategy.
- Strong business acumen and solid understanding of sales and marketing strategies and metrics, including CRM or business intelligence systems (e.g. Salesforce, PowerBI, Tableau.)
- Strong analytical and technical skills, identifying trends/patterns/correlations, and the ability to extract actionable insights to drive business decisions.
- Excellent verbal and written communication skills in order to liaise effectively with stakeholders in Sales, Operations, Marketing, and executive leadership.
- 6+ years' experience in a sales role or similar
- Strong Sales and business acumen
- Business strategy
- Bachelor's degree
- Industry knowledge (e.g. eProcurement, business services, supply chain) - to understand market dynamics that impact sales performance.
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
-
Manager, Provider Onboarding
3 weeks ago
Hackensack Meridian Health Hasbrouck Heights, United StatesOverview · Our team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, ...
-
Onboarding Manager
3 weeks ago
XperiencOps Inc New York, United StatesAs an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence. In addition to ...
-
Onboarding Manager
2 weeks ago
XperiencOps Inc New York, United StatesJob Description · Job DescriptionAs an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to pr ...
-
Onboarding Manager
28 minutes ago
Justworks New York, United StatesOnboarding Manager at Justworks (View all jobs) · New York, New York · Who We Are · At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup ...
-
Project Manager- Customer Onboarding- IFF
6 days ago
Yusen Logistics Secaucus, United StatesOverview · The Project Manager, Customer Onboarding, plays a crucial role in ensuring smooth transition between Business Development and operations. The position primarily supports Business Development and branch operations to oversee the onboarding and flow of new business for ...
-
Project Manager- Customer Onboarding- IFF
16 hours ago
Yusen Logistics Secaucus, United StatesOverview: · The Project Manager, Customer Onboarding, plays a crucial role in ensuring smooth transition between Business Development and operations. The position primarily supports Business Development and branch operations to oversee the onboarding and flow of new business for ...
-
Technical Onboarding Manager
2 weeks ago
Cheq New York, United StatesCHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide to protect every aspect of their marketing, sales and data operation from bots, fake users, fraud and cyber attacks. · Powered by award-winning cybersecurity technology, CHEQ offers th ...
-
Onboarding Project Manager
16 hours ago
Morgan Stanley Purchase, United StatesIntroducing Morgan Stanley at Work: · We know a lot about investing and are certain that that there's no better investment a company can make than in its employees. People don't just drive a company; they are the company. So, when people work at their best, companies do too. Morg ...
-
Customer Onboarding Manager
2 weeks ago
Yotpo New York, United StatesIf you shop online (and who doesn't these days?), then chances are you've already interacted with Yotpo. We're a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and emai ...
-
Project Manager- Customer Onboarding- Iff
2 weeks ago
Yusen Logistics Secaucus, United StatesOverview: · The Project Manager, Customer Onboarding, plays a crucial role in ensuring smooth transition between Business Development and operations. The position primarily supports Business Development and branch operations to oversee the onboarding and flow of new business for ...
-
Propeller Industries New York, United StatesJob Description · Job DescriptionWho We Are: We're builders, entrepreneurs, and problem-solvers who draw our inspiration from the incredible leaders we serve. Nearly 15 years ago, we set out to find a better way to help the country's leading startups navigate the financial hazard ...
-
Customer Onboarding Manager
2 weeks ago
Yotpo New York, United StatesWe have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry. · You can hear all about it in our latest brand video. · Sounds exciting? Then read on, bec ...
-
Human Resources Onboarding Manager
2 weeks ago
MedElite LLC New York, United StatesAbout MedElite: · MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of the facilities, the specialists, and most importantly, the patients. MedElite's vision is to revolutionize geriat ...
-
Human Resources Onboarding Manager
2 weeks ago
MedElite LLC New York, United StatesJob Description · Job DescriptionAbout MedElite: · MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of the facilities, the specialists, and most importantly, the patients. MedElite's v ...
-
Quality Assurance Support Specialist
3 weeks ago
General Dynamics Corporation Teterboro, United States Full timeResponsibilities for this Position · Quality Assurance Support Specialist · Location: Teterboro, NJ, US · Job Category: Flight Services · Career Level: Graduate / Entry Level · Requisition Id: 2437 · Since 1967, Jet Aviation has been crafting flight in its smoothest form. From on ...
-
Goldman Sachs New York, NY, United StatesMulti-Asset Solutions (MAS) is a multi-asset class investing group that sits within the Asset Management Division at Goldman Sachs · It designs and develops comprehensive investment solutions customized to meet the investment objectives and relevant constraints of clients · These ...
-
Goldman Sachs New York, United StatesMulti-Asset Solutions (MAS) is a multi-asset class investing group that sits within the Asset Management Division at Goldman Sachs. It designs and develops comprehensive investment solutions customized to meet the investment objectives and relevant constraints of clients. These s ...
-
Omega Dynamics Edgewater, United StatesOur offer to you: · Be part of something big: Exciting tasks in the online and video editorial department at get in - a market leader in talent recruiting · Short communication channels: Startup spirit in an independent subsidiary of a large media corporation · Flexibility and se ...
-
Nursing specialist
1 week ago
Eclipse Innovations Edgewater, United StatesEdgewater Care Professional (m/f/d) · Full-time or part-time · Koblenz, Germany · With or without professional experience · Do you want to work for the largest nursing home operator in Germany? · Are you looking for a crisis-proof employer? · If you answered "yes" to the first tw ...
-
Nursing specialist
1 week ago
Eclipse Innovations Edgewater, United StatesEdgewater Care Professional (m/f/d) for Frechen · Full-time or part-time · 50169 Kerpen-Türnich, Germany · With or without professional experience · Do you want to work for the largest nursing home operator in Germany? · Are you looking for a crisis-proof employer? · If you can a ...
Senior Customer Onboarding Manager - Hasbrouck Heights, United States - Staples
Description
Staples is business to business. You're what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs.
We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you'll be doing:
What you bring to the table:
We Offer:
