Field Service Technician - Arlington, United States - By Light Professional IT Services LLC

Description

Overview:
We are searching for a well-organized, reliable Field Service Technician to join our company.

Responsibilities include diagnosing and repairing electronics and information systems equipment, reading manuals, and installing new equipment, performing routine servicing and inspections, assisting with training, and electronics and information systems upgrades, and reporting to the supervisor.

You should be able to provide excellent customer service and manage electronics and information systems and equipment efficiently.

To be successful as a technician, you should demonstrate strong mechanical skills and enjoy performing tasks with your hands.

Outstanding engineering/IT technicians can use a wide range of resources to solve problems and feel comfortable working alone and in a team.

Responsibilities:

• Assembling, installing, repairing, troubleshooting, and maintaining electronic components and systems.
• Installation of networking equipment such as routers, wifi systems, workstations and switches
• Sourcing or fabricating replacement parts for electronic and information systems.
• Implementing DISA STIGs on various IT equipment.
• Running security scans and mitigate finds with DoD ACAS scanner.
• Liaising with Supervisors and clients to discuss work schedules and time and material cost estimates.
• Providing training and supervision for new technicians.
• Carrying out scheduled preventative maintenance and servicing equipment.
• Performing equipment demonstrations and drawing up training manuals wherever required.
• Interpreting drawings, training manuals, and instructions to perform duties.
• Following written, verbal, and telephonic instructions.
• Attending regular training workshops and reporting to the supervisor.

Required Experience/Qualifications:

• Degree or completed coursework in networking, engineering or electronics. Military experience in related field acceptable to satisfy this requirement.
• Experience with 2way radio communications to include UHF (DoD TACSAT), VHF, HF communication systems is a plus.
• Experience with 4G LTE and 5G cellular systems
• Handson experience with Codan HF Transceivers a plus.
• A Relevant certificate or license may be required (IT Certs and HAM radio license).
• Experience with DoD's ACAS scanner.
• Proficient Microsoft office skills (Excel, Word, Powerpoint, Visio)
• Strong analytical and problemsolving skillsa plus.
• Excellent written, verbal, and telephonic communication skills.
• Great interpersonal skills.
• 75% CONUS and OCONUS travel.
• Willingness to learn and accept constructive feedback.

Preferred Experience/Qualifications:

• Minimum 5 years experience and/or military service

Special Requirements/Security Clearance:

• Ability to obtain a Secret clearance

Physical Demands:

• Ability to work outdoors and lift loads up to 35 lbs