Sr. Business Systems Analyst - California, United States - Joybird

Joybird California, United States

1 week ago

Description

Sr. Business Systems Analyst page is loaded

Sr. Business Systems Analyst

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locations

Joybird Headquarters

Joybird Los Angeles, CA

time type

Full time

posted on

Posted 10 Days Ago

job requisition id

JR121011

Joybird is the leading maker of handcrafted, custom-built furniture for the modern home and office.

Through an innovative online shopping model, Joybird is transforming the way people purchase furniture by putting the customer at the center of the design process.

With hundreds of fabrics, finishes and custom dimensions to choose from, each piece of furniture is as unique as the customer creating it.

Inspired by mid-century modern design, LA-based Joybird utilizes responsible sourcing and manufacturing practices and offers a 90-day home trial.

Job Summary:
This position is highly collaborative working across multiple departments and the technology team.

The ideal candidate will be the subject matter expert of consumer goods business processes, how an ERP system supports those processes, and project management capabilities.

This position will focus on initiatives that reach across Joybird's integrated systems landscape, focusing on manufacturing, inventory management and order-to-cash processes in support of Joybird's eCommerce and Retail sales channels.

The position actively engages and works with cross-functional teams for system enhancements related continuous improvement projects and production support.

This position is hybrid and the candidate should be located in and around Los Angeles, CA.

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):
Facilitate discussions with business stakeholders to help prioritize initiatives across departments by maintaining the technology roadmap.

Lead and conduct design, configuration, testing, training, deployment, and support of strategic projects utilizing the defined software development life cycle.

Lead and participate in the deployment of technology solutions by defining requirements, system configurations, data

cleansing/conversion,

and end user training.
Collaboration with business owners and stakeholders to lead requirements gathering, analysis and documentation.
Apply analytical skills to triage issues raised to determine optimal solution.

Assist with the development of functional designs to include logical data model, system interfaces, and security requirements, and design reviews.

Overseeing the implementation and ongoing maintenance for supporting online content releases, including User Acceptance Testing and post-launch phase.
Manage integration with 3rd parties and vendors, to ensure end-to-end process delivery and business results.
Collaborate with technology to understand development capacity needed for solution changes.
Responsible for ensuring project documentation, decisions, and specifications are documented and maintained
SCOPE &

IMPACT:
Serve as a technology representative in strategic teams defining and executing key initiatives.

Act as a liaison between business and technology team, supporting initiatives impacting business effectiveness and productivity across the organization, including factories, distribution centers, support functions, retail stores, and other business entities.

Responsible for supporting $1M in IT development scope per year.
Responsible for supporting the business continuity of the Joybird ecommerce and manufacturing platform, which processes and supports $150M in sales for

MINIMUM REQUIREMENTS:
Bachelor's Degree in Computer Science, Information Systems or Business with 6-8 years of relevant experience in technology and ERP systems in Consumer Goods industry, or equivalent
Strong data analytical abilities with hands-on experience
Demonstrated project management skills
Understands System Development Life Cycles and various methodologies (Agile, Waterfall, etc) and relational databases
Excellent troubleshooting, root cause analysis, and process improvement
Hybrid work environment at Joybird HQ (In office 3 days per week).

PREFERRED REQUIREMENTS:
Ability to translate user requirements into functional specifications and end-to-end systems design as it pertains to manufacturing, order-to-cash, eCommerce, Drop Ship data flows
Strong written and verbal

communication/facilitation

skills
Spanish speaking is a plus
Travel less than 10%

SUPERVISORY RESPONSIBILITIES:
None
PHYSICAL DEMANDS/

WORK ENVIRONMENT:
None

COMPENSATION:
$105,000 to $135,000 annual salary

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:
40

Work Shift:
Joybird Privacy Policy

Founded on the idea that people should never settle when it comes to home furnishings, Joybird is here to help customers bring their own personal style to their spaces with a mix of retro and modern designs and a plethora of customization options.

With their digital, physical and virtual shopping experiences, Joybird is changing the way you buy furniture.

Joybird prides itself on its ability to meet the demands and unique tastes of customers while providing a high-quality product that will be enjoyed for years to come.

Always keeping sustainability top of mind, Joybird has created a business that not only gives back to nature but helps it thrive through the use of responsibly sourced materials and non-profit partnerships.

We've built our business on being a customer-centric organization that leverages data to enhance the customer journey to empower our customers to embrace their personal style.

Joybird is an equal opportunity employer and we value and promote diversity.

We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for exceptional people who are committed to doing great work.

Our Core Values:
Customer-centric

— You are passionate about delivering an end-to-end WOW experience for every customer.
Transparent

— You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.
Results-driven

— You aim high and go beyond tradition and standards to reach our goals.
Constantly evolving

— You're never satisfied and are unafraid to be a better version of yourself.

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