Jobs
>
Shoreview

    Customer Support Representative - Shoreview, United States - TSI

    TSI
    TSI Shoreview, United States

    1 week ago

    Default job background
    Description
    Who Are We?
    Do you want to be part of a team that is dedicated to making a positive impact on the world? Join us at TSI! Our mission is to contribute to a better world by safeguarding people, products, and the environment. We take pride in offering a diverse range of solutions that address the needs of our customers globally. Whether it's enhancing worker safety, monitoring air quality, or supporting industries like pharmaceuticals, semiconductor, and research, TSI employees play a crucial role in a purpose-driven organization.
    Position: Customer Support Representative at TSI
    This entry-level role involves assisting TSI's customers and Sales teams by providing information on products and services, processing orders, documenting interactions, resolving issues, and preparing quotes. The Customer Support Representative will focus on specific regional markets and collaborate closely with internal Sales teams. This role plays a vital part as a supportive team member.
    This is a Hybrid role and will require on-site presence on Tuesday, Wednesday & Thursday.
    What Will You Do?
    • Provide exceptional customer service for incoming calls from TSI customers and Sales representatives
    • Utilize various systems to offer details on pricing, orders, terms, services, and products
    • Respond to customer inquiries, generate leads, and create quotes
    • Manage customer data and maintain records of interactions
    • Support Regional Sales Managers and Sales Specialists as a key contact for quotes, order resolution, and troubleshooting
    • Ensure accuracy and completeness of customer orders
    • Adhere to internal policies and enhance processes for a better customer experience
    • Set and achieve performance goals
    • Identify opportunities for process improvements
    • Other assigned duties
    What Do You Need?
    Required
    • 2-year degree (technical or Associates)
    • Minimum 1-year experience in Customer Support or Inside Sales
    Desired
    • Bachelor's degree
    • Experience with SAP
    Skills
    • Active listener with excellent customer service skills
    • Strong verbal and written communication
    • Ability to multitask and prioritize effectively
    • High integrity and commitment to customer satisfaction
    • Team player with problem-solving skills
    • Familiarity with CRM systems and best practices
    • Understanding of manufacturing and service processes
    • Exposure to business-to-business sales
    • Proficient in Microsoft Office
    What Can We Offer You?
    At TSI, we value our employees and prioritize their well-being. Our competitive benefits program ensures the protection and work-life balance of our employees and their families. We are dedicated to fostering employee development, collaboration, and innovation. Our work is meaningful, creating products that safeguard people and the environment.

    Dress for Your Day: Our dress policy allows employees to choose attire that suits their daily responsibilities, promoting comfort and productivity.
    Free Beverages/On-site Cafeterias: Employees can enjoy complimentary beverages daily and have access to spacious cafeterias and outdoor areas.
    Benefit Offerings: Medical insurance, life insurance, disability coverage, 401K contributions, Flexible Spending Account, Education Assistance, and more.
    Legal authorization to work in the United States without sponsorship is required.
    Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
  • Ziegler CAT

    Inside Customer Support Representative

    3 days ago

    Ziegler CAT Circle Pines, United States

    Represent the Ziegler Product Support Sales Team in a sales support capacity by helping large account CSR's promote and sell Dealer services, parts products, and all-encompassing product support solutions. The goal of the Product Support Sales Team is to increase product support ...

  • Alarm

    Technical Support Representative

    5 days ago

    Alarm Bloomington, United States

    Job Description · Job DescriptionDo you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If you answered yes, we are looking for you to join our contact center. In this role, you will provide phone-b ...

  • The Toro Company

    Technical Product Support Representative

    1 week ago

    The Toro Company Bloomington, United States

    Who Are We? · The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world - class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that sur ...

  • League of Minnesota Cities

    Office Support Representative

    1 week ago

    League of Minnesota Cities Plymouth, United States

    Provide front desk customer service support for city hall and office support services for the City Clerk Division. Serve as main receptionist for city hall (in-person visitors, phone calls and online inquires). Provide clerical support to the departm Support, Clerk, Representativ ...

  • Ourfamilywizard

    Customer Support Representative

    1 week ago

    Ourfamilywizard Minneapolis, United States

    **Customer Support Representative*** Minneapolis, MN* Full-Time* Customer Support RepresentativeOurFamilyWizard is a SaaS technology platform that enables families to co-parent seamlessly across households. With our recent private investment round from Spectrum Equity, were now i ...

  • City of Plymouth Minnesota

    Office Support Representative

    1 week ago

    City of Plymouth Minnesota Plymouth, United States

    Provide front desk customer service support for city hall and office support services for the Administrative Services Department, City Clerk Division. Essential Functions Provide exceptional service to internal and external customers. Interact wi Support, Clerk, Representative, C ...

  • iMPact Business Group

    Sales Support Representative

    1 week ago

    iMPact Business Group Minneapolis, United States

    Job Description · Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Sales Support Representative for a 12 month + Contract. Our client offers results-driven people a place where they can make a difference - every day You will also have the ...

  • Minnesota City Jobs

    Office Support Representative

    1 week ago

    Minnesota City Jobs Plymouth, United States

    Provide front desk customer service support for city hall and office support services for the City Clerk Division. Serve as main receptionist for city hall (in-person visitors, phone calls and online inquires). Provide clerical support to the department/division. Assist with loca ...

  • Ferguson Enterprises

    Sales Support Representative

    1 week ago

    Ferguson Enterprises Plymouth, United States

    Job Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, ...

  • SYNTEGON

    Customer Support Representative

    2 weeks ago

    SYNTEGON Minneapolis, United States

    We are ready to try something new. Are you? · Syntegon is a global leader in process and packaging technology. With about 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and · sustainable technologies for the pharmaceutical, food and confectiona ...

  • SYNTEGON

    Customer Support Representative

    4 days ago

    SYNTEGON Minneapolis, United States

    Company Description · Syntegon Technology is one of the leading suppliers of process and packaging technology. At over 30 locations in more than 15 countries worldwide, a highly-qualified workforce develops and produces complete solutions for the pharmaceuticals, food, and confe ...

  • City of Plymouth, MN

    Office Support Representative

    1 week ago

    City of Plymouth, MN Plymouth, United States

    · Provide front desk customer service support for city hall and office support services for the Administrative Services Department, City Clerk Division. · Essential Functions · Provide exceptional service to internal and external customers. · * Interact with others in a manner t ...

  • SYNTEGON

    Customer Support Representative

    1 week ago

    SYNTEGON Minneapolis, United States

    Job Description · Job DescriptionCompany Description · Syntegon Technology is one of the leading suppliers of process and packaging technology. At over 30 locations in more than 15 countries worldwide, a highly-qualified workforce develops and produces complete solutions for the ...

  • Ultimate Staffing

    Logistics Support Representative

    4 weeks ago

    Ultimate Staffing Inver Grove Heights, United States

    Job Title: Logistics Support Representative · Job Duties: · Provide interdepartmental support to the Ocean Import/Export, Air Import/Export, Domestic Trucking, and accounting departments · Manage shipments from beginning to completion · Communicate with sub-contractors via email ...

  • Metro Sales Inc.

    Field Support Representative

    2 days ago

    Metro Sales Inc. Burnsville, United States

    ***Up to $2,000 Hiring Bonus*** · Metro Sales Inc. is a Document Solutions and Managed IT Services provider. Metro Sales has proven itself as a leading business solutions provider. While we remain solid in our core values, we are experiencing a rapid yet exciting growth like nev ...

  • E. A. Sween Company

    Sales Support Representative

    2 weeks ago

    E. A. Sween Company EDEN PRAIRIE, United States

    · Job Details · Description · We are always looking for talented, hardworking people to join the E.A. Sween family. We are a family-oriented company that understands the significance of our employees and we are successful because of our incredibly committed team. We are looking ...

  • SchoolInfoApp

    Customer Support Representative II

    4 days ago

    SchoolInfoApp Minneapolis, United States

    SchoolInfoApp Customer Support Representative II · (App Store Associate) · SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent written ...

  • Monroe Tractor

    Product Support Representative

    3 weeks ago

    Monroe Tractor Grove City, United States

    Job Description · Job DescriptionMonroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Ma ...

  • Catholic Charities of the Archdiocese of St Paul and Minneapolis

    Housing Support Representative I

    1 week ago

    Catholic Charities of the Archdiocese of St Paul and Minneapolis Saint Paul, United States

    Job Description · Job DescriptionAre you passionate about creating opportunities for people to thrive? · Catholic Charities is the place for you · Housing Support Representative I · Higher Ground St. Paul · The mission of Catholic Charities is to serve those most in need and to a ...

  • Hiawatha Broadband Communications

    Technical Support Representative

    2 weeks ago

    Hiawatha Broadband Communications Farmington, United States

    Our Technical Support Wizards are responsible for providing quality customer care for our technical services. In this role you will have the opportunity to develop a robust skill set by troubleshooting problems, diagnosing the root cause, and offering solutions to internet, phone ...