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Front Desk Agent
1 week ago
New Castle Hotels LLC Jekyll Island, United StatesLead Front Desk Agent · How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Lead Front Desk Agent you are often the first person -- and last person -- a guest speaks to so ...
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Front Desk Agent
1 week ago
New Castle Hotels & Resorts Jekyll Island, United StatesPosition: Front Desk Agent · Location: Jekyll Island, GA · Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first pers ...
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Front Desk Agent- Jekyll Island Club
3 weeks ago
Noble House Jekyll Island LLC Jekyll Island, United StatesJob Type · Full-time, Part-time · Description · Join Our Team and Enjoy: · - FREE Jekyll Island Annual Parking Pass · - FREE Team Member Meals · The RESORT: · Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newe ...
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Front Desk Agent
5 days ago
MCR Hotels Port Wentworth, United StatesThe Front Desk Agent at the Hampton Inn Savannah I95 North is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteous, and efficient service to ...
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Front Desk Agent
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MCR Hotels Port Wentworth, United States· Front Desk Agent · Hampton Inn Savannah, 7050 Hwy 21, Port Wentworth, Georgia, United States of America · Req #6440 · Sunday, May 5, 2024 · The Front Desk Agent at the Hampton Inn Savannah I95 North is responsible for providing overall positive guest experience while managing ...
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Hotel Front Desk Agent
2 weeks ago
The Lodge on Lake Oconee Eatonton, United States· Full-Time and Part-Time · We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general ...
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Hotel Front Desk Receptionist
5 days ago
Holiday Inn Jekyll Island Jekyll Island, United States· We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent com ...
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Front Desk Supervisor
2 weeks ago
New Castle Hotels Jekyll Island, United StatesPosition: Front Desk Supervisor · Location: Jekyll Island, GA · Front Office/Desk SupervisorYou are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office team to deliver the gue ...
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Hotel Front Desk Receptionist
3 days ago
Holiday Inn Jekyll Island Jekyll Island, United StatesWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent commun ...
Front Desk Agent - Jekyll Island, United States - New Castle Hotels & Resorts
Description
Position:
Front Desk Agent
Location:
Jekyll Island, GA
Lead Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Lead Front Desk Agent you are often the first person and last person a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay.
You have the opportunity to shine in this role which is both busy and interactive As Lead Front Desk Agent, you will Make a First Impression so the person in this role must have a genuine passion to deliver a great hospitality experience whether in person or by phone.
You must want to Wow the guest with your welcoming personality.Make a Lasting Impression while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you.
Be courteous and willing to listen Enjoy Problem Solving many guests need help with miscellaneous things their luggage, directions, finding a good restaurant, lost luggage, a cold shower.
Listen and help as best you can. You should never be too busy to help.Be Employee Centric assist with training new front desk agents to our processes if requested, helping them with questions and concerns, including on an on-going basis.
Be a Role Model help others make it to the next level like you did, so you can continue your own upward progression.
Lead by example. Be Accountable you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes. Be a Safety & Security Agent your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
