- Achieve Sales targets for Group and FIT Sales across designated properties.
- Manage national account relationships, focusing on revenue optimization, especially during shoulder seasons and non-regulated property periods.
- Manage the group life cycle process. Including the reception of initial requests, inventory allocation, and contract finalization.
- Collaborate with the Corporate Revenue Management team to determine partner rates for National Account series groups.
- Assist in developing new itineraries with partners and quote ad-hoc business for National Accounts.
- Research tour operator websites to assess their itineraries and destinations, identifying potential growth opportunities for Xanterra properties.
- Monitor partner performance through regular and ad-hoc reporting.
- Act as a liaison between properties and corporate to ensure standards are followed, streamlining the sales process.
- Identify and onboard new partners onto Siteminder to expand distribution channels and enhance market reach.
- Vet smaller FIT companies and participate in creating promotion packages to boost off-season business.
- Resolve billing issues and streamline accounts receivable functions.
- Explore additional marketing opportunities with partners.
- Represent Xanterra at sales trade shows.
- Other duties as assigned.
- Excellent written and verbal communication skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational and time management skills.
- Strategic planning abilities.
- Negotiation skills to achieve desired outcomes.
- Proficiency in Word, Excel, and Delphi
- Basic accounting skills
- 8-10 years of experience in hospitality, specifically in Group and/or FIT Sales.
- Experience in the tourism industry, including tour wholesalers, tour operators, and receptive operators.
- Degree in Marketing, Business Administration or Hospitality Management
- Experience working with Sales & Catering Software and Opera reservations software
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Denver, CO Corporate Office Englewood, United StatesOverviewXanterra Travel Collection (Xanterra) owns a growing group of hospitality, travel and leisure businesses operating in more than 30 countries. As the nation's largest National Park Concessioner (our original core business), environmental stewardship, compliance and sustain ...
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National Account Manager, Group and FIT Sales - Englewood, United States - Denver, CO Corporate Office
Description
OverviewXanterra Travel Collection (Xanterra) owns a growing group of hospitality, travel and leisure businesses operating in more than 30 countries. As the nation's largest National Park Concessioner (our original core business), environmental stewardship, compliance and sustainability are fundamental to everything we do. In the last decade, Xanterra has established itself as the industry leader in protecting and preserving the environment in national parks, private resorts and adventure travel. The company's 6500 (peak season) employees provide superior guest service to visitors from around the world who visit the company's 20+ hotels and lodges with more than 4,000 guest rooms, 45 retail stores, 55 restaurants, 1,500 campsites, a tourist train, and six cruise ships. Please see for more information on the company and its environmental initiatives, retail shops and guest activities in national parks such as Grand Canyon, Glacier and Yellowstone.
The National Account Manager is responsible for the management and coordination of Group and FIT sales in order to achieve revenue plans while maximizing occupancies and banquet revenues. This position is responsible for identifying opportunities within the Tour & Travel segment and for the development and revenue growth of tour operators and wholesalers. This position will have a strategic focus on not only establishing key partnerships with potential business partners, but also uncovering opportunities with existing partners for the Xanterra Travel Collection portfolio of brands.
Responsibilities
BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.
EEO: Xanterra is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
